Lenna Stephen

Proficient and client-centred SGBV Case Officer and licensed counsellor with an experience supporting survivors of sexual and gender-based violence (SGBV). Skilled in crisis intervention, trauma-informed care, and comprehensive case management to empower individuals and promote resilience. Adept at conducting psychological assessments, facilitating therapeutic interventions, and coordinating referrals to ensure survivors receive timely and effective support. Experienced in providing individual and group counselling, addressing diverse challenges such as trauma, relationship issues, identity crises, and career stress. Proven ability to design and implement psycho-educational programs, advocate for mental health awareness, and foster collaborative relationships with stakeholders to enhance survivor well-being and community support.

Humanitarian & Licensed Counselor with Expertise in SGBV Case Management, Counseling, and Behavioral Research

• SGBV Case Officer (ICMC, 2022–Present): Conducted 200+ survivor interviews, provided trauma-informed counseling and play therapy, managed shelter placements, and led research on post-separation abuse in displaced domestic violence survivors. Coordinated referrals and budget monitoring while mentoring new caseworkers.
• Counseling Practicum & Internship (Young Minds Malaysia, 2023–2024): Delivered 274+ hours of individual and group counseling, conducted behavioral assessments, and developed intervention models using CBT and motivational interviewing. Analyzed mental health trends to inform evidence-based practices.
• Social Worker (Good Shepherd Services, 2018–2022): Designed and implemented community-based programs on mental health literacy, safety, and emotional regulation for 500+ children and teenagers. Led livelihood and literacy projects benefiting women and children, managed education fund assessments, and facilitated stakeholder collaboration.

Master of Science (Counselling) 

Universiti Utara Malaysia | 2024 

Specialization: Clinical Mental Health Counselling 
 

Bachelor of Social Science (Hons) in Psychology 

Universiti Tunku Abdul Rahman | 2017