NORBAITUL ASMIDA ISMAIL

I’m a detail-oriented and results-driven Quality Engineer with over 9 years of experience in manufacturing and quality assurance environments. I specialize in implementing quality control systems, root cause analysis, and continuous improvement practices to ensure product compliance with industry standards (ISO 9001, Six Sigma, etc.).

With a strong background in problem-solving, data analysis, and cross-functional collaboration, I’ve successfully led projects that reduced defects, improved efficiency, and enhanced customer satisfaction. I’m passionate about maintaining high standards and optimizing processes to deliver quality products consistently.

Currently seeking a full-time role in a dynamic organization where I can contribute to quality excellence and continue to grow professionally.

A detail-oriented Quality Engineer/Analyst with over 8 years of experience across the electronics, automotive, and medical device manufacturing industries in Malaysia. Proven track record in quality control, assurance, root cause analysis, process improvement, and customer complaint management. Adept at working with global standards such as ISO, GMP, SAP systems, and methodologies like 8D, QRQC, FMEA, and First Article Inspection (FAI).

At Pan International Electronic, currently driving product quality improvements, customer complaint handling, and leading QA technician teams. Previously at Valeo and Panasonic Automotive, specialized in QRQC, control plan updates, warranty trend analysis, and achieving significant recognition for quality improvement initiatives (QCC Awards). Earlier roles at Johnson & Johnson Vision and Abbott involved critical quality functions including incoming inspection, product release, document control, and successful support of integration and localization projects.

Recognized for consistent delivery of quality objectives, cross-functional collaboration, and commitment to process excellence, with a strong ability to interface directly with customers.

Bachelor’s Degree (Hons) in Biomedical Electronic Engineering from University of Malaysia Perlis (UniMAP), graduated in October 2016.