NUR ALIAH BATRISYIA

Enthusiastic and responsible professional with a Multimedia Computer Science degree, experienced in ERP systems (Microsoft Dynamics 365, SAP) and skilled in improving operations, supporting teams, and resolving system issues efficiently.

PMO Commercial

cbs Corporate Business Solution | Aug 2024 - Present

• Managed administrative tasks for internal and external project systems (SAP) across the APAC region, ensuring data accuracy and smooth project operations.
• Supported Project Managers in project code creation in SAP and handling the overall invoicing process.
• Monitored project billing schedules to ensure timely issuance of invoices, adherence to deadlines.
• Communicated with Project Manager to follow up on project updates, milestone confirmations, and billing requirements for seamless project closure and reporting.
• Assist Project Manager on FIORI applications issue.

ERP IT Support

Hartalega SDN BHD | July 2023 - June 2024

• Delivering expeditious configuration support to end-users experiencing system-related challenges within a 24-hour timeframe across departments such as Operations and Production, Finance, Purchasing, Warehouse, and Sales. Establishing seamless collaboration with internal cost centers, particularly the Project Management team, to ensure a superior and gratifying system experience.
• Contributed to the maintenance and oversight of the ERP system, Microsoft Dynamics 365 Finance and Operations, ensuring its continuous availability and security measures.
• Troubleshoot the internal system errors reported by users within the tickets SLA timeframe, ensuring seamless transitions and minimal disruptions.
• Conducting User Acceptance Testing (UAT) to ensure system functionality and user satisfaction, leading to seamless rollouts and minimal disruptions.

UITM Kampus Jasin, Melaka

• Diploma in Computer Science
• 2018-2021

UITM Kampus Shah Alam, Selangor

• Bachelor of Computer Science (HONS.) Multimedia Computing
• 2021-2023