Nurhassidah bt Kassim

Offering with almost 17 yrs of experience in customer service and satisfaction at public sector organisation as a frontliner that provide essential service.

Dedicated and skilled in working under pressure or in a fast paced environment, the ability to adapt with new situations and challenges to best enhance the organizational brand.

Excellent reputation for resolving problems and improving customer satisfaction. 

I wanted to work in a multicultural environment and I always loved engaging in experiences that take me out of my comfort zone and explore new beginnings.

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Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Responsible for providing the client with high quality care by performing a variety of office, laboratory, and patient care duties.

Personalised service to the client, diagnoses issues and implemented treatment plans to resolve problems and solutions.

On top of that it's very important to have the ability to recognize emergencies and make quick decisions on behalf of the patient.

1998 - Graduated from secondary high school with Sijil Pelajaran Malaysia certificate.

Jan 2004 - Nov 2005 Complete a license and training program to be certified dental surgery assistant at Malaysia Dental College Penang. Certificate issued by Ministry of Health Malaysia