Saeed Qadir

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.

• IT Technical Support Specialist, Soft Solution Sdn Bhd Malaysia, Aug 2019 - Present
• Troubleshoot and resolve technical issues for clients
• Install and configure software and hardware
• Provide technical support for phone and email inquiries
• Maintain and update company's IT systems and equipment
• Troubleshoot and resolve technical issues for clients

Technical Skills:

• Windows
• Linux (Ubuntu, Debian, Fedora, CentOS)
• Mac OS X 
• Hardware troubleshooting and repair
• Networking (TCP/IP, DNS, DHCP, VLAN)
• Firewalls (Windows, Linux, McAfee, SonicWALL)
• Antivirus software (Windows, Linux, Norton, McAfee)
• Backup and recovery (Acronis, Veeam, Backup Assist)
• Cloud computing (AWS, Azure, Google Cloud Basic Knowledge)
• Virtualization (VMware, , Oracle VirtualBox)

I am graduate with a Bachelor of Science in Computer Science from Sindh University. My coursework included programming languages such as Java and Python, data structures and algorithms, operating systems, and software engineering. I gained practical experience through internships and projects, which allowed me to develop strong technical and problem-solving skills. I am good in Technical Support . Overall, my education has prepared me well for a career in the tech industry.