Safa Kamaruddin

As a meticulous and adaptable Community Content Management Specialist at ByteDance, I possess a keen eye for detail and a strong commitment to maintaining a safe and engaging online and offline environment. Proficient in enforcing content policies and guidelines, I excel in identifying and addressing inappropriate content while providing constructive feedback to users. My role involves collaborating with cross-functional teams, and I have a proven track record of consistently upholding the integrity of content standards. With effective communication skills, I contribute to the seamless operation and growth of online communities. I stay attuned to emerging trends and evolving digital landscapes, demonstrating a passion for meticulous content management.

I'm a seasoned professional with a versatile background in content management, customer service, and operations. In my current role as a Community Content Management Specialist at Byte Precision Sdn Bhd (ByteDance), I excel in content review, moderation, and guideline enforcement, contributing significantly to community health. My previous experience as a Content Moderator involved creating a safe online environment, addressing user concerns, and ensuring customer satisfaction. With a foundation in operations management as an Operation Manager at Enaq Licious Enterprise, I demonstrated expertise in recipe planning, quality control, and event coordination. My diverse skill set also extends to my experience as a Public Relations Trainee at Holiday Villa Hotel & Suites Subang, where I honed my media liaison and event coordination skills. Additionally, my tenure as an Ice Skating Academy Administrator showcased my administrative prowess in handling inquiries, customer service, and efficient record-keeping. Through my roles, I have consistently displayed adaptability, meticulousness, and a commitment to maintaining high standards across various industries.

I hold a Bachelor's degree in International Hospitality Management, providing me with a robust foundation in hospitality principles, customer service, and operational management. In addition to my hospitality background, I am currently pursuing a Data Analysis certification to enhance my analytical skills and embrace a data-driven approach. This combination of education underscores my diverse skill set, blending a strong foundation in hospitality management with a contemporary focus on data analytics. I believe this unique combination prepares me well for roles that demand proficiency in both disciplines.