Sangreet Kaur Haaridass

An experienced professional with a demonstrated history of working in the Financial Risk Services industry. A team player with a consolidated experience of 11 years in Client On-boarding, Compliance, Anti Money Laundering (AML), Know Your Customer (KYC), Due Diligence and leading projects. With in-depth knowledge in risk management, I have proven ability in identifying, evaluating, analyzing, monitoring and mitigating the risks that threaten the achievement of an organization’s strategic objectives in a disciplined and systematic way.

An experienced professional with a demonstrated history of working in the Financial Risk Services industry. A team player with a consolidated experience of 11 years in Accounting, Client On-boarding, Compliance, Anti Money Laundering (AML), Know Your Customer (KYC), Due Diligence and leading projects. I have proven ability in identifying, evaluating, analyzing, monitoring and mitigating the risks that threaten the achievement of an organization’s strategic objectives in a disciplined and systematic way.

1) Senior Financial Risk Management Analyst @ Motorola Solutions 

Conduct robust due diligence on new and existing clients at the inception of business relationships and as part of compliance remediation process according to policies and procedures 

• Oversight of the Supplier Risk Management processes and tools within the overall category management process, to ensure effective incident management practices are in place and supplier data is available for quick assessment of impact which can give competitive advantage for Motorola during disruptions.

• Monitoring and conducting risk assessment, collecting and analyzing documents for stakeholders.

• Establish policies and procedures to identify and address risk.

• Lead compliance remediation projects ensuring all documentation are in place and in compliance with the US law and regulations. Co-ordinate with Case Managers on project management and costing. 

2) Customer Care Advisor – Account Support @ Clarivate

• Provide verbal and written response to Clarivate customers regarding their account related matter.

• Support all incoming billing, invoicing, subscription, payment and general account inquiries from customer 

• Research customer accounts to provide appropriate steps for resolution.

• Interpret and analyze customer needs to resolve inquiries.

• Maintain a high level of knowledge about billing and payment policies and procedures.

3) Case Management Analyst / Customer Supplier Specialist @ Refinitiv

Case Management Analyst

Responsible to create and maintain accurate KYC records to support the growth of Refinitiv Financial & Risk business across the region. The Case Management Analyst works closely with the Client Liaison and Policy Management team on research requirements and initiatives. The role needs to ensure that the global financial community clearly identifies their corporate customers, in order to fulfill regulations designed to combat financial crime. The role is accountable for the following:

• To deliver timely and accurate research, creating then maintaining appropriate KYC records in the system.

• Perform KYC on customers for account verification and educated customers on KYC process.

• Identify false potential false documents using verification tools such as WorldCheck.

• Extracts relevant data from various sources.

• Screening and AML\CFT monitoring of potential suspicious activities.

Customer Supplier Specialist

• Liaise with both internal and external parties for billing information, preparation & verification for invoicing purposes.
• Handle and manage client subscription / usage and delivering to client in timely manner.
• Mange month end reconciliation and ensuring accurate financial information are sent to relevant parties.
• Communicate with sales team to ensure the order form is prepared in compliance to the company policy.
• Analyze and prepare ad hoc reports 

4) Transaction Services Analyst @ Citigroup Transaction Services (M) Sdn. Bhd.

• Confirmation being made with customers on their daily transactions to ensure all policies are compiled to avoid forgery, fraudulent transaction, money laundering.
• To ensure all daily process control checklist are properly maintained and escalating issues on a timely manner.
• Ensure awareness and full compliance of Account services unit process, regulations, policies, guidelines, procedures, and practices.
• Establish relationship with customers and build their satisfaction. Maintaining attentiveness to potential “red flag” issues associated with AML (Anti Money Laundering) or fraud.
• Following AML procedures/rules to help detect and report suspicious activity including the predicate offenses to money laundering and terrorist financing.

5) Junior Analyst @ British American Tobacco

I started my career with British American Tobacco as a Junior Analyst in the Accounts Payable department and below are the scope that was covered

• Invoice Processing within Service Level Agreement (SLA)
• Escalating problematic invoices on a timely manner
• Period/Quarter/ Year End Processing
• Addressing vendor inquiries
• Adhoc task as when required
• Reporting on aging invoice
• Keeping track on escalation item

Bachelor's Degree in Accounting and Finance