About Sashiv Bhaskar:
Passionate in the customer care industry. Proven track record of efficiently handling high-volume interactions while maintaining a positive customer experience. Skilled at quickly identifying and resolving issues.
Experience
Works in maxis as a Customer care consultant Managing inbound dispute calls regarding network and maxis-related issues
Assist the customer with basic troubleshooting settings.
Maintaining the monthly KPI’s 85%
Adjusting customer’s networks and phones for maximum performance
Report network severe incidents to the higher level
MAXIS KL
Education
Diploma In Occupational Safety & Health
2019- 2022
Completed. 3.0 CGPA
SEGI KL
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