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Sashiv Bhaskar

Sashiv Bhaskar

Customer care consultant

Customer Service / Support

Seri Kembangan, Selangor
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About Sashiv Bhaskar:

Passionate in the customer care industry. Proven track record of efficiently handling high-volume interactions while maintaining a positive customer experience. Skilled at quickly identifying and resolving issues.
 

Experience

Works in maxis as a Customer care consultant    Managing inbound dispute calls regarding network and maxis-related issues
Assist the customer with basic troubleshooting settings.
Maintaining the monthly KPI’s  85%
Adjusting customer’s networks and phones for maximum performance
Report network severe incidents to the higher level 
 MAXIS KL 

Education

Diploma In Occupational Safety & Health
2019- 2022
Completed. 3.0 CGPA 

SEGI KL 

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