Tanya Calderon
Customer Service / Support
About Tanya Calderon:
Highly skilled and experienced Business Process Outsourcing and call center professional with 9 years of extensive experience in customer service, performance analysis, reporting, and process improvement. Proven track record of driving results, improving customer satisfaction, and achieving business objectives. Possesses excellent analytical, communication, and problem-solving skills.
Experience
Exposed to contact center and BPO handling different accounts - sales, retail, tech support, gaming, financial, airline and content moderation.
Education
Bachelor's Degree in Business Administration specializing Marketing Management
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