Shahrulazli Wahid

Obtain a respective career as an IT technician with the utilization of knowledge, leadership skills and experiences in the field to benefit the company and be rewarded financially.

WORKING EXPERIENCE
Company : PERSOLKELLY Workforce Solution Malaysia Sdn Bhd
Client : MotivIT
Position : SUPPORT SPECIALIST T3

Job Description :
Responsible as a team member in implementing all technical duties. Responsibilities included:

1. Monthly maintenance Windows Server for America and Emea region.
2. Respond to tickets in accordance with SLA guidelines. (SNOW and OSTicket).
3. Respond in a timely manner to requests and issues.
4. Install and configure software.
5. Resolve Tier 1 and 2 support ticket.
6. Research for internal opensource syslog server.

Company : Pocket Data (M) Sdn Bhd
Position : TECHNICAL SUPPORT

Job Description :
Responsible as a team member in implementing all technical duties. Responsibilities included:

1. Staging and testing new server
2. Troubleshooting and maintenance all server hardware.
3. Provide onsite support for customer
4. Migration datacenter.
5. Setup new storage.
6. Migration data from storage to new storage.
7. Setup printer.
8. PC leasing.
9. Maintenance support hardware and software (PM and CM).
10. Setup and installation os on vm.
11. Upgrade Vcenter to latest version 7 including Esxi.
12. Patch and update system.
13. Migrating hypervisor physical to virtual and from hyper-v to vmware virtual to virtual
14. Maintenance facial recognition system for attendance.

Company : Kumpulan Pintasan (M) Sdn Bhd
Position : TRAINEE PROGRAMMER

Job Description :
Responsible as a team member in the development of a new internal software claim and leave. Responsibilities included:

1. Designed the application component architecture.
2. Lead programmer of the application.
3. Performed testing.
 

EDUCATION

YEAR   INSTITUTE CERTIFICATE
2012 - 2016 UITM Shah Alam Diploma in Computer Science
2007 - 2011 SMK Bukit Gambir Sijil Pelajaran Malaysia