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Kuala Lumpur Village
Vanitha Mohan

Vanitha Mohan

Customer service specialist

Customer Service / Support

Kuala Lumpur Village

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About Vanitha Mohan:

Expertise in customer service field.

Experience

Crisis management specialist at TDCX MY

Performs transaction monitoring to ensure client's service quality is consistently achieved in • accordance with service level standards set • Coordinates and distributes work, monitors workloads and backlogs, and makes necessary • adjustments • Identifies areas of improvement and is able to introduce new structures and improved • processes as required • Foster team discipline, communication, and morale to strengthen teamwork within the team

Education

Bachelor of hospitality management 

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