Wilma M. Parenas
Education / Training
About Wilma M. Parenas:
I have been working in the BPO industry for the last 20 years in various accounts and positions.
Experience
Dynamic professional with over 20 years of comprehensive experience in the BPO industry and 5 years of adeptness in the SaaS domain. Recognized for leadership understanding and proficiency in training methodologies within the BPO / Service desk sector. I seek a role focused on SaaS system support, and training services where extensive expertise can be leveraged to drive operational excellence and enhance client satisfaction.
Education
I am finishing my Masters degree in public administration
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