- Meet sales target by securing new quality loans in line with management decision on the portfolio mix of products and customers
- Maintain excellent business relationship with internal and external customers and dealers to create business leads and opportunities
- Received loan/financing applications from dealer/customer/salesman and ensure documents received are in accordance to Auto credit underwriting guidelines requirement
- Ensure consent for credit bureau checking is given by customer before proceeding further on the loan/financing applications compliance
- Interview applicant (by phone/in person) and conduct KYC/CDD and ECDD for higher risk customer
- Authentication of identification, income and vehicle documents compliance
- Create credit application in Auto Credit System (ACS). Perform data entry (SDE & FDE) in ACS and ensure data keyed in is complete and accurate
- Ensure Credit Application is created timely to meet targeted Turnaround Time compliance
- Perform CTOS enquiry for (i) all non-individual applications. (ii) all individual applications that exceed AFS's DA and (iii) other than the above as and when required
- Keep dealers updated on a daily basis the status of cases submitted
- Supervise and ensure timely issuance of Letter of Undertaking to dealer and follow up on the execution of HP agreement and other related documents
- Serve Product Disclosure Sheet (PDS) and brief customer/s on the contents of HP agreement and witness the execution of the Agreement compliance
- Investigate and follow up on cases that have been delayed for approval and disbursement
- Prepare proposal for panel dealership and other facilities applied by panel dealers
- Conduct site visits when required
- Prepare reports for Business Manager as and when required
- Any other duties and responsibilities as assigned by Management from time to time
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Job Description :
Job Description: