- Handle general inquiries via Voice and Non-voice channel
- Making appointments on behalf of the customer
- Provide accurate information (medical-related)
- Liaising with customers & hospitals accordingly
- Rotational shift basis
- Working days (including Saturday & Sunday)
- Available to follow Singapore calendar
- Basic: RM
- KPI Allowance: up to RM500.00/month
- Attendance allowance: RM100.00/month
- Fluent in English & Mandarin
- Excellent telephone etiquette (professional, confident, and patient)
- SPM and above
- Able to serve Singapore market
- Performance allowance
- Perfect attendance allowance
- Language allowance
- OT allowance
- Night shift allowance
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Customer Service Executive
3 hours ago
Harumio Kuala Lumpur, Malaysia提供并建议有效的工作流程,以简化重复性问题 · - 根据标准操作程序处理不同主题的问题 · - 确定客户需求,澄清信息,研究每个问题并提供解决方案和/或替代方案 · - 其他在线客服任务 · - 时刻关注最新韩流潮流动态 · Job Requirements · - 最低学历要求SPM · - 良好的中文和英语书写写作能力 · - 至少1年线上客服经验(必须) · - 能够独立工作 · - 强烈的责任心和自我激励,以及团队合作精神 · - 能够在轮班基础上工作,包括公共假期 · - 韩语能力(TOPIK四级或以上)- 优先考虑 · - 能够立即开始工作 ...
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Customer Service Executive
1 day ago
S BUSINESS CONSULTING Bangsar South, Malaysia職稱: 客戶服務主管 · 工作時間:上午 11 點至晚上 8 點 · 平日:每週輪調5個工作天(含週末) · 工作地點:孟沙南 · 公司背景:馬來西亞新建客戶服務中心,總人數約15人 · 薪資範圍:RM3000 - RM4000 · 職位描述: · - 及時提供良好的客戶服務。 · - 識別並評估客戶的需求以達到滿意。 · - 負責以優質的方式處理所有客戶的詢問和回饋。 · - 管理並確保及時滿足客戶要求。 · - 確保維護準確的系統資料和記錄。 · - 協助介面測試、系統設定測試、問題收集、整合和故障排除。 · - 提供產品相關資訊並協助投標資料的處理 ...
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Customer Service Executive
6 days ago
Firdieyra Global Sdn Bhd Kuala Lumpur, MalaysiaBrand: DYRAA FACESPA SDN BHD (Muslimah SPA) · CUSTOMER SERVICE EXECUTIVE/ ADMIN REPLY WHATSAPP · - Minimum kelayakan : SPTM, DIPLOMA, DEGREE · - Waktu kerja : Office hours (Isnin - Sabtu) · - Lokasi : PRIMA SRI GOMBAK (Kerja dalam pejabat) · - Basic + Elaun + EPF/SOCSO/EIS contri ...
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Junior/executive, Customer Service
1 week ago
CUCKOO INTERNATIONAL (MAL) SDN BHD Cheras, Malaysia**工作職責:** · **有效管理來電。** · - 有效管理來電。 · - 透過電話解決客戶投訴和問題。 · - 聯絡現有客戶進行服務品質電話諮詢。 · - 充當公司的把關人。 · - 保持內部和外部客戶與公司的良好關係 · **要求:** · - 候選人必須至少擁有小學/中學/SPM/"O"水準,高中/STPM/"A"水準/U預科,任何領域。 · - 該職位不需要相關領域的最低工作經驗。 · - 最好是專門從事公共關係/傳播/客戶服務或同等學歷的初級管理人員。 · 必須是自信的溝通者 · - 需要良好的口頭和書面溝通能力 · 強大的電話聯繫處理能力 ...
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Customer Service Executive
1 week ago
The Makeover Guys Kuala Lumpur, Malaysia**The Role**: · As the Customer Service Executive at The Makeover Guys, you will provide a people-oriented experience to our customers. You will help to increase the customer satisfaction through efficient and personalized support. Your work will directly impact the image of The ...
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Customer Service Executive
3 hours ago
IT BUSINESS SOLUTIONS SDN BHD Kuala Lumpur, MalaysiaExperience: 0-6 Months in customer support( INBOUND) Working Hours: Mon-Fri (Normal Working hrs.) Job Description - Serves customers by providing product and service information and resolving product and service problems - Manage Inbound/Outbound phone calls. - Identify and asses ...
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HR Services Executive
3 hours ago
Zurich Insurance Kuala Lumpur, MalaysiaJob Summary- Undertake analysis and testing of systems and processes to support accurate definition of business requirements and successful implementation of projects that meet the businesses' needs.- Business Accountabilities- Notify stakeholders of critical dates and requiremen ...
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Customer Service Executive
3 hours ago
EQUILOGICS Kuala Lumpur, Malaysia**Key Responsibilities**: · - Provide accurate information to resolve issues that arise. · - Execute timely reports and analysis on Contact Center (CC) Operations. · - Adhere to Quality Assurance standards. · - Follow the duty roster set by the Supervisor. · - Attend regular cust ...
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Customer Service Executive
1 week ago
My Gogoprint Sdn Bhd Kuala Lumpur, MalaysiaGogoprint, Asia Pacific's leading online printing company, is looking for a Customer Service Executive to support and provide quality services in Thailand, Malaysia and Singapore. · You are going to join the customer service team which ensures the customers have a smooth journey ...
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Customer Service Executive
1 day ago
Gratitude Inc. Kuala Lumpur, Malaysia**Role**:Customer Service Executive · **Timings**:Day Shift (Permanent) · **Industry**:BPO · **Work Mode**:Work from office · **Functional Area**:ITES / BPO / Customer Service · **Process**:Voice · Key Skills: CSR · - Native Korean + English (Currently based in Korea) · Customer ...
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Customer Service Executive
1 day ago
HomilyChart Malaysia Kuala Lumpur, MalaysiaResponsible for the management of our online platform, including maintenance, and ensuring the platform operates smoothly. · - Improve and organize customer information and ERP system operation. · - Address daily customer issues, inquiries, and feedback, providing timely and prof ...
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Customer Service Executive
1 week ago
SRG Asia Pacific Kuala Lumpur, MalaysiaRole Title : Customer Service Executive (ACCA Mandarin) · - Work From Office mode · - Location : Plaza Sentral, KL Sentral (Easy Access to Public Transport (LRT/KTM, MRT, Monorail, ERL, Bus and E-hailing services) · - Salary Package : Basic RM 3,300 - RM 3,500 + R&R RM300 · - Med ...
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Customer Service Executive
6 days ago
Richewood Capital Sdn Bhd Kuala Lumpur, Malaysia**Customer Service Executive** · Requirement · - Proven working experience as a customer service representative or position with similar scope · - Working knowledge of customer service software, databases and tools · - Language requirement: English, Mandarin & Bahasa Malaysia · - ...
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Customer Service Executive
1 week ago
Gratitude Inc. Kuala Lumpur, Malaysia**Role**:Customer Service Executive · **Timings**:Rotational Shifts (Permanent) · **Industry**:BPO · **Work Mode**:Work from office · **Functional Area**:ITES / BPO / Customer Service · **Process**:Voice · Key Skills: Customer Service Bahasa english Freshers · - A leading BPO in ...
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Customer Service Executive
1 day ago
Gratitude Inc. Kuala Lumpur, Malaysia**Role**:Customer Service Executive · **Timings**:Flexible (Permanent) · **Industry**:BPO · **Work Mode**:Work from office · **Functional Area**:ITES / BPO / Customer Service · **Process**:Voice · Key Skills: Customer Service Mandarin · - Mandarin - CS Travel* · Language - Mandar ...
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Executive Customer Service
1 day ago
Canaan Communication & Technologies Sdn Bhd Kuala Lumpur, MalaysiaJob Summary: · We are looking for an enthusiastic Customer Service Executive with a strong background in customer service to manage the day-to-day incoming and outgoing related work. This role requires you to provide comprehensive information and solutions to customers about the ...
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Customer Service Executive
6 days ago
EVA Global Kuala Lumpur, MalaysiaEVA Global is the leading electric vehicle managed services provider committed to maximizing the reliability, availability and accessibility of your charging network. We are the industry's partner of choice for maximizing charger uptime and utilisation. With our API-first technol ...
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Customer Service Executive
1 day ago
iMotorbike Kuala Lumpur, MalaysiaAs an Customer Service Executive, you will play a crucial role in the success of our company by identifying and acquiring high-quality secondhand motorcycles for resale, and matchmaking people to their perfect two-wheelers anywhere within their motorcycling journey. · **Responsib ...
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Customer Service Executive
1 day ago
ALEXANRA WORKS Kuala Lumpur, Malaysia**POSITION: CUSTOMER SERVICES EXECUTIVE/FRESH GRAD (MANDARIN SPEAKER)** · **Responsibilities**: · - To escalate unresolved queries to designated departments for further investigation. · - To obtain and examine all relevant information to assess the validity of inquiries and to de ...
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Customer Services Executive
1 day ago
CCW Infinite Sdn Bhd Kuala Lumpur, Malaysia**Designation: CUSTOMER SERVICES EXECUTIVE** · **Location: PERSIARAN KIP 3, JALAN PERSIARAN** · **Job Descriptions of Customer Services** · - Ensuring that customers are satisfied with products or services · - Following up with clients or customers to check that they're still sat ...