- Managing operation of Complex IT infrastructure with Cloud & Virtualization technologies, Windows, Linux, Solaris, Ansible, SAN & Ceph Storage, Backup Systems.
- Experience and knowledge of Defendable Architecture and Zero Trust model.
- Supporting Project teams to understand requirements and developing detail plan and implement Infrastructure services to meet project needs.
- Executing overall Infrastructure Blueprint and Architecture development, maintaining a standardized and operational effective infrastructure environment.
- Manage high level view inventory to ensure sufficient capacity is available to deliver efficient Infrastructure services.
- Advanced experience using IT security systems and tools, such as nmap, Wireshark, Splunk, and basic Linux administration commands.
- Experience and knowledge of Managed Service, IT Governance and Outsourcing model.
- Manage & operate complex IT infrastructure where consist of Public Cloud and On-premises Hypervisor technologies, K8S Platforms, Multiple OS (Operating System), DB, Storages and Backup technologies.
- Team player in planning, managing, and operating when required for any diagnosis, detailed design, and deployment of all IT Platform related processes and technologies.
- Collaborate with Information Security, Application DevOps and other Infrastructure architect peers on overall roadmap and priorities for new projects and operation requirements.
- Ascertain infrastructure services are secured, protecting the confidentiality, integrity, and availability of data, ideally to accredited standards (e.g. ISO 27001 or PCIDSS).
- Contact product principal / OEM partners for technical advice and best practices.
- Support peers in operation activities and conduct knowledge transfer to peers.
- Be accountable for other certain works as assigned from immediate superior level, proactively identify opportunities to advance the success of the business.
- Provide technical guidance and on the job training to colleagues and junior staff.
- Collaborate with partners and key stakeholders for incident management and problem management.
- Lead and perform troubleshooting of complex issues and problem. Work with partners to provide RCA and improvement plan.
- Improve operation efficiency by collaborate with automation team.
- Ensure all Platform assets and configurations are compliance with CelcomDigi IT and Security Policies.
- Have a full view of the overall Infrastructure Inventory and keep the information up to date.
- 100% Stability of operation environment and all components are optimal status.
- 98% accurate configuration database and up-to-date service information.
- 100% of Infra components are fully aligned with defined security measures.
- Zero Outage due to Infrastructure project activities.
- No outages and impact to all customer and revenue related or business driven systems due to infrastructure availability.
- Drive end to end IS/IT Infrastructure Services related to area of work
- Degree / professional qualification in Computer Science/Computer Engineering/Information Technology or equivalent.
- Strong technical experience and knowledge on Complex IT infrastructure with different Hypervisor and containerization platforms, Windows, Linux, Ansible, SAN & Ceph storage, Backup and System Monitoring Tools.
- Good knowledge on other IT domains such as ITIL process, Network, Data Center, Database, Middleware, Security and Asset Management.
- 1-2 years of experience in Infrastructure Planning, Infrastructure Architecture or similar roles.
- 2-4 years of experience operation experience and implementing global data center solutions where trust and security are an integral part of the culture.
- Good business knowledge, with a deep understanding of domain architecture (business, information, application, technology.)
- Ability to depict the enterprise information conceptually, logically, and physically.
- Ability to determine the architectural implications of business requirements.
- Operational experience in the telecommunications industry is an advantage.
- ITIL or other IT Governance certification is an advantage.
- Ability to work in a dynamic environment with minimal supervision.
- Good communication and interpersonal skill.
- Strong initiative, self-driven, team spirit and able to work with all levels of people.
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IT Infra Platform Specialist - Subang Jaya, Malaysia, Selangor - CelcomDigi
Description
We are now ONE
#CelcomDigi Celcom and Digi have merged with the aim to create Malaysia's most inspiring telcotech company, building on two well-loved brands with over six decades of combined strengths in innovation and connecting Malaysians.
Candidate must be able to work on this quality :
Duties and Responsibilities :
Execution of various IT Infra Projects and operational tasks
Inventory Management
Critical KPIs
Critical success factors to deliver on mandate (competence, decisions, resources, etc)
Your qualifications and requirements :