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    Senior Change Management Consultant - Malaysia, Selangor - YASH Technologies

    YASH Technologies
    YASH Technologies Malaysia, Selangor

    4 days ago

    Default job background
    Full time
    Description

    Job Brief

    Training activity

    ⢠Prepare training plan for high level and operational level

    ⢠Communicate high level with team on training implementation

    ⢠Liaise with Partners to get training details, scope, facilities requirement

    ⢠Communicate internally to get setup training

    ⢠Involve during the training session

    ⢠Work on pre and post training checklist and feedback

    ⢠Prepare feedback form

    ⢠Prepare training report and attendance after each training

    ⢠Produce printed training certificate after training

    Communication activity

    ⢠Prepare communication plan and strategy for high level and internally

    ⢠Gather content from all pillars in Project for every release and go live activities

    ⢠Create email announcement and infographic layout every release, go live activities, system

    updates, system error/pending issues and others

    ⢠Send content and infographic items to be reviewed , and complete editing

    for the items before publish to social media

    ⢠Provide info and plan during meeting with team

    ⢠Analyse Helpdesk queries and update FAQ content to be published

    ⢠Provide technical content on all media release

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