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    Catering & Event Manager - Malaysia, Kuala Lumpur - InterContinental Kuala Lumpur

    InterContinental Kuala Lumpur
    InterContinental Kuala Lumpur Malaysia, Kuala Lumpur

    1 week ago

    Default job background
    Full time
    Description

    What's the job

    • Manage all aspects of the Events Sales operation including the selling of all food and beverage functions, conferences and banquets.
    • Ensure compliance with all federal, state and local regulations concerning health, safety, or other requirements.
    • At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations.

    Your day-to-day

    • Manages all functions of the Conference and Banquet operations to achieve the optimum departmental revenue targets
    • Conducts sales visits, telephone calls, writes letters, sends emails and extends invitations to clients to visit the hotel
    • Follows up on all enquiries
    • Analyses historical and other statistical information
    • Entertain clients with the object to secure business or strengthen ties when required
    • Negotiate terms pertinent to the sale of conference and banqueting services
    • Conduct site inspections and tour familiarizations
    • Conduct client interviews
    • Attends trade shows and sells conference space when directed
    • Establish leads from newspapers, magazines, relevant industry documents and follow up
    • Maintain a regular pattern of sales calls
    • Maintain regular contact with ICHG regional hotels and reservation networks
    • Monitor competitor activities and use information when developing strategies
    • Develop and maintain contact with business generations, meeting and convention planners, visitors/convention Bureau/ travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to hotel business
    • Assist in the co-ordination of conference sales/promotional events and activities
    • Assist in the operation of banquet functions
    • Liaise with Reservations for space allocation and priority
    • Conducts daily briefings and other meetings as needed to obtain optimal results
    • Handles administrative works and keeps up-dated files on the following Conference matters including:

    o Past, present and future events

    o Menus and beverage lists

    o Finance

    o Standards

    o Personnel and Training

    o Entertainment

    o Meetings

    o Other hotels Conference and Banqueting operations

    o Projects

    o Material and Equipment

    o Miscellaneous

    • Liaise with the Purchasing Manager for any purchases needed for the Events department
    • Liaise with the Graphic Department and Print Shop or external agencies to produce art work and printed material needed for the Conference department
    • Monitors local competitors and compare their operation with his/her operation
    • Solicits business and follow up on referrals and potential sales leads
    • Keeps aware of trends, systems, practices and equipment in audio visual through trade literature, hotel show and site visits
    • Works with Manager in the preparation and management of the Department's budget

    What we need from you

    Required Skills –

    • Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
    • Problem solving, reasoning, motivating, organizational and training abilities.
    • Good writing skills

    Qualifications –

    • Diploma in Hotel Management, Sales & Marketing or related field.

    Experience –

    • 1 years related experience or an equivalent combination of education and experience
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