- Manage all aspects of the Events Sales operation including the selling of all food and beverage functions, conferences and banquets.
- Ensure compliance with all federal, state and local regulations concerning health, safety, or other requirements.
- At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations.
- Manages all functions of the Conference and Banquet operations to achieve the optimum departmental revenue targets
- Conducts sales visits, telephone calls, writes letters, sends emails and extends invitations to clients to visit the hotel
- Follows up on all enquiries
- Analyses historical and other statistical information
- Entertain clients with the object to secure business or strengthen ties when required
- Negotiate terms pertinent to the sale of conference and banqueting services
- Conduct site inspections and tour familiarizations
- Conduct client interviews
- Attends trade shows and sells conference space when directed
- Establish leads from newspapers, magazines, relevant industry documents and follow up
- Maintain a regular pattern of sales calls
- Maintain regular contact with ICHG regional hotels and reservation networks
- Monitor competitor activities and use information when developing strategies
- Develop and maintain contact with business generations, meeting and convention planners, visitors/convention Bureau/ travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to hotel business
- Assist in the co-ordination of conference sales/promotional events and activities
- Assist in the operation of banquet functions
- Liaise with Reservations for space allocation and priority
- Conducts daily briefings and other meetings as needed to obtain optimal results
- Handles administrative works and keeps up-dated files on the following Conference matters including:
- Liaise with the Purchasing Manager for any purchases needed for the Events department
- Liaise with the Graphic Department and Print Shop or external agencies to produce art work and printed material needed for the Conference department
- Monitors local competitors and compare their operation with his/her operation
- Solicits business and follow up on referrals and potential sales leads
- Keeps aware of trends, systems, practices and equipment in audio visual through trade literature, hotel show and site visits
- Works with Manager in the preparation and management of the Department's budget
- Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Problem solving, reasoning, motivating, organizational and training abilities.
- Good writing skills
- Diploma in Hotel Management, Sales & Marketing or related field.
- 1 years related experience or an equivalent combination of education and experience
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Catering & Event Manager - Malaysia, Kuala Lumpur - InterContinental Kuala Lumpur
Description
What's the job
Your day-to-day
o Past, present and future events
o Menus and beverage lists
o Finance
o Standards
o Personnel and Training
o Entertainment
o Meetings
o Other hotels Conference and Banqueting operations
o Projects
o Material and Equipment
o Miscellaneous
What we need from you
Required Skills –
Qualifications –
Experience –