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Customer Success Specialist

    Customer Success Specialist - Singapore, Malaysia - Teleperformance

    Teleperformance
    Teleperformance Singapore, Malaysia

    Found in: Foundit MY A2 - 3 hours ago

    Default job background
    Full time Upper Management / Consulting
    Description

    The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound and outbound phone callss.

    The CSS will be the primary contact for customers using the client's food ordering application.

    The CSS lives the values of our client which are: -
    1. Responsibility: The CSS represents the client and is the face of the brand to the outside world.
    2. Quality and a Passion for Excellence: We always want to shoot for the best possible result.

    The CSS is expected to project a professional company image through various communication channels.

    This position will require employees to do permanent night shift due to the market area they will be supporting.

  • Teleperformance

    Customer Success Specialist

    Found in: Foundit MY A2 - 3 hours ago

    Teleperformance Singapore, Malaysia Full time

    This is a strategic customer-facing role responsible for platform adoption success achieved by driving adoption efforts and building strong customer relationships. You will be a trusted advisor and thought-leader responsible for helping customers realize business outcomes with CX ...