Engineer - Customer Service (1-year Contract) - Shah Alam, Selangor

岗位职责 · 一、客户服务类 · 通过电话、WhatsApp、现场接待等渠道接待客户咨询。 · 解答客户关于产品、维修流程、价格及售后政策的问题。 · 及时跟进客户维修进度并提供更新。 · 处理客户投诉与反馈,确保问题得到妥善解决。 · 二、业务操作类 · 负责维修单的开单、录入及资料整理。 · 协助安排维修取机、交机及物流协调。 · 确保系统资料与客户信息准确完整。 · 三、协调沟通类 · 与维修技术员及仓库保持沟通,跟进维修状态。 · 协助内部部门完成相关售后流程。 · 四、服务质量类 · 维护良好的客户关系,提升客户满意度。 · 按公司SOP执行服 ...

职责描述: · 为用户和商家提供高质量服务,并以迅速且专业的方式协助解决他们的疑问。 · 在处理客户问题时,始终保持高度专注与专业态度。 · 与内部相关部门合作,确保按照标准作业流程(SOP)执行。 · 主动收集用户和商家的反馈,并提出改进建议与优化方案。 · 具备积极主动的工作态度,以及成熟且良好的判断与问题解决能力。 · 入职门槛: · 拥有 SPM 或Diploma文凭(不限专业),并具备至少 1 年电话销售或客户服务相关经验。 · 能够接受轮班制工作,包括周末及公共假期(夜班享有津贴,津贴金额将根据每月情况调整)。 · 由于区域覆盖需求,能够使用 ...

小程序海外客服 · 公司简介: · 公司现招小程序海外客服专员,主要负责公司小程序海外用户的日常咨询与售后支持,通过线上方式(聊天工具 / 邮件 / 系统后台)为客户提供专业、及时的服务,提升用户满意度与留存率。 · 工作内容: · 通过在线客服系统回复海外用户咨询,解答产品使用、账户问题等相关疑问; · 处理订单问题、充值异常、功能操作指引等基础售后事项; · 跟进客户反馈,记录问题并及时提交至技术或相关部门处理; · 协助维护客户关系,提升用户体验与满意度; · 监控后台数据,发现异常情况及时上报; · 按照公司 SOP 执行客服流程,确保服务标 ...

Trước khi bạn nộp đơn xin việc, hãy chọn tùy chọn ngôn ngữ của bạn từ các tùy chọn có sẵn ở trên cùng bên phải của trang này. · Khám phá cơ hội tiếp theo của bạn tại tổ chức Fortune Global 500. Hình dung các khả năng đổi mới, trải nghiệm văn hóa bổ ích của chúng tôi và làm việc v ...

在申请工作之前,请从本页右上角的选项中选择您的语言偏好。 · 在《财富》世界 500 强组织探索您的下一个机会。 设想创新的可能性,体验我们有益的文化,并与才华横溢的团队合作,帮助您每天变得更好。 我们知道要引领 UPS 走向美好的明天,我们需要具有技能且激情满满的人才。 如果您具备领导自己或团队的素质和动力,那么我们会提供职位供您培养自己的技能并将您提升到一个新的水平。 · 职务描述: · 该职位提供客户服务、意见、调查案例、现场电话以及监控解决客户案例的过程。 他/她记录传入的有关客户问题的信息,并在结案之前调查所有证据。 · 员工类型: · 永久 ...

Job Description · KEMASUKAN SEGERA · CUSTOMER SERVICE - ROSIERRA GLOBAL SDN BHD · (ARORA SKINCARE HQ SETIA ALAM) · ***hantar resume anda skrg di no · Show contact number · @ email · ****@***.*** · *SYARAT PERMOHONAN* · Terbuka kepada wanita sahaja · Menunaikan solat 5 waktu · ...

Pelaksana administrasi dan rekod. · Mengurus invois, quotation, resit, waranti · Merekod servis pelanggan (manual / sistem) · ...

Deskripsi Jawatan · Tanggungjawab: · Mengurus dan bertanggungjawab terhadap kelancaran operasi logistik harian (operasi pengangkutan/trucking). · Menyelenggara jadual penghantaran, membuat pengaturan dengan syarikat pengangkutan serta menjejak penghantaran bagi memastikan penghan ...

Jawatan kosong (Customer Service) untuk Lelaki / Perempuan ( umur tahun ) · Berperwatakan Menarik · Ada potongan Kwsp · Tiada pengalaman layak memohon / Berpengalaman dialu alukan · Start kerja : Segera ( February - March 2026 ) · Call centre utk Credit : · Boleh menggunakan Comp ...

About the role · Join our growing team at TVC Transport & Supply Chain (M) Sdn. Bhd. as a Customer Service (Cross Border) professional. In this full-time role based in Shah Alam, Selangor, you will play a key part in delivering exceptional customer experiences and supporting ou ...

· A Customer Service Representative is responsible for maintaining solid customer relationships by handling queries and concerns promptly and professionally as well as providing customers with day-to-day technical support via email, instant messaging service and telephone. · Re ...

· Job Description: · Provide professional customer service for service inquiries and feedbacks. · Understand the full cycle of our business model · Follow up and respond back to user on timely manner. · Provide effective solution for customer issue. · Job Requirement: · Candidat ...

About the role · We are seeking a dynamic and customer-focused Customer Service (Sea & Air Freight) to join our team at AVEON GLOBAL TRANSPORTS SDN BHD. This is a full-time role based in Shah Alam, Selangor, where you will play a critical part in delivering exceptional service ...

Communicate with customers via phone, email and chat · Provide knowledgeable answers to questions about product, pricing and availability · Work with internal departments to meet customer's needs · Data entry in various platforms · Proficient in spoken and written English and Chi ...

· ...

Bekerja sebagai Customer Service dengan potongan KWSP. · Tiada pengalaman layak memohon / Berpengalaman dialu alukan. · ...

Handle customer inquiries related to airfreight shipments. · ...

Customer Service Assistant/ Customer Service Executive · We are looking for a detail-oriented and proactive Customer Service Assistant / Customer Service Executive to join our team. This role offers a great opportunity for candidates with prior experience in customer service oper ...

Kelayakan & Pengalaman Bekerja · Minimum kelulusan SPM. · Fasih berkomunikasi dalam Bahasa Melayu dan Bahasa Inggeris. · Mempunyai pengalaman dalam bidang khidmat pelanggan (fresh graduate dialukan memohon). · Mempunyai kemahiran komunikasi yang baik serta mahir menggunakan kompu ...

We are looking for enthusiastic and customer-oriented individuals to join our growing team as Customer Service. · Make outbound calls to potential customers to introduce and promote products/services. · Handle inbound calls and respond to customer inquiries clearly and profession ...

Posisi customer service ini bertujuansaya memberikan dukungan kepada pelanggan melalui telepon dan media sosial. · Promo dan uruskan order pelanggan · Digital Marketing - Tiktok, Facebook, Instagram · ...