- Attend to clientâs feedback; complaints and requirements with care
- Check customerâs details and ascertain if the defect is within or after warranty period
- Plan and schedule to carry out services
- Assign technician to carry out the services and ensure services is to be complete correctly
- Ensure payment is collected (for any services after warranty period)
- High school diploma, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
- KWSP
- SOCSO
- Medical claim
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Customer Service Officer
Found in: Foundit MY A2 - 1 day ago
Great Leo Medic Sdn Bhd Malaysia, Selangor Full timeJob Responsibility · HAND WORKING, FAST LEARNING · Job Requirements · MANDARIN SPEAKER (CUSTOMER SERVICE) X1 · ææ ç»éaå3å ̄ (è ̄å¦ï1⁄4 · æ件 · å欢ææï1⁄4åaåï1⁄4è ̄å¦ï1⁄4æçæ · RM bonus+ allowance+ commission · æ¶é ́: 8am -6pmå语ï1⁄4è±è ̄ï1⁄4é¬æ¥æ · äoå¤å¶ work 5 days (monday to ...
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Customer Service Officer
Found in: Foundit MY A2 - 4 days ago
Brilliant World Holdings Sdn Bhd Batu, Malaysia, Selangor Full timeJob Responsibility · CUSTOMER SERVICES /ADMIN · Confer with customers by telephone or in person to provide information about products or services or obtain details of complaints. · Check to ensure that appropriate changes were made to resolve customer's problems. · Keep records o ...
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Customer Service Officer
Found in: Foundit MY A2 - 5 days ago
Eternal Entertainment Enterprise Malaysia, Kuala Lumpur Full timeJob Responsibility · Contact users through WhatsAPP and other means to add the contact information of VIP users of the platform · Establish contact with VIP users and maintain engagement through continuous interaction, including but not limited to voice communication, daily chat, ...
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Customer Service Officer
Found in: Foundit MY A2 - 1 day ago
Dietrich Logistics Malaysia Sdn Bhd Malaysia, Kuala Lumpur Full timeJob Responsibility · Promote excellent customer service and ensure satisfaction is delivered consistently. · Build a strong relationship with customer. · Communicate and follow-up with customer on the status of their shipments or deliveries. · To take charge of problem-solving ac ...
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Office Services Assistant
Found in: Talent MY C2 - 2 days ago
QNX Software Systems Kuala Lumpur, Malaysia Full timeWorker Sub-Type: · Regular Job Description: · Location: Kuala Lumpur, Malaysia · Position Summary · As the Office Services Assistant / Receptionist for BlackBerry Malaysia office, you will work closely with the Facilities Team, and will be the first point of contact, both by pho ...
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Customer Service Officer
Found in: Foundit MY A2 - 1 day ago
Nexx Field Management Sdn Bhd Malaysia, Kuala Lumpur Full timeJob Responsibility · Maintain positive, empathetic, and professional attitude with customers · Respond promptly to customer inquiries · Address and resolve customer complaints · Have thorough product knowledge to answer questions · Keep records of customer interactions and feedba ...
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Customer Service Officer
Found in: Foundit MY A2 - 3 days ago
CardBiz Group of Companies Malaysia, Kuala Lumpur Full timeJob Responsibility · To efficiently handle inbound and outbound customer call inquiries. · To provide fast and timely solutions to all customer related problems. · To ensure customer satisfaction by providing excellent Customer Services. · To be constantly guided by company's ser ...
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Customer Service Officer
Found in: Foundit MY A2 - 4 days ago
Learn Stride Education Malaysia, Kuala Lumpur Full timeJob Responsibility · Reply customer messages within 15 minutes, reply messages and follow up based on different situation · Able to organize and analyze customer intention and information in order to improve the response to customer · To maintain and update customerâs records usi ...
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Credit Services Officer
Found in: Talent MY C2 - 2 days ago
OCBC Bank Kuala Lumpur, Malaysia Full timeCredit Services Officer - Exception Monitoring Officer/Financial Institutions Description Prepare timely and accurate management reports/excess/overdue reports (daily/monthly/quarterly) to Business Units ("BUs") for their review/rectifications/approvals/reporting. · Responsible ...
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customer service officer
Found in: Talent MY C2 - 2 days ago
Mid Valley Megamall Kuala Lumpur, MalaysiaRequirements · •Minimum of SPM education level or equivalent. · •Preferably with at least 1 year working experience front line, servicing customers/ guests service industry for retail. · •Has administrative experience with good telephone communication skills · •Good command of ...
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Customer Service Officer
Found in: Foundit MY A2 - 4 days ago
Times Offset (M) Sdn Bhd Shah Alam, Malaysia, Selangor Full timeJob Responsibility · Perform Goods Received Notes of inbound stocks for our range of products. · Generate invoice for stock replenishment, new stock allocation and cash sales customers. · Compile and manage the orders received from sales team. · Register new listing of products w ...
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Customer Service Officer
Found in: Foundit MY A2 - 1 day ago
Azbo Tech Sdn Bhd Malaysia, Kuala Lumpur Full timeJob Responsibility · This Customer Service Executive will be required to manage incoming calls and live chat from customers in relation to online products and services.To deal directly with customers by phone, email, live chat, and social media. · To resolves product or service p ...
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Officer Customer Service
Found in: Foundit MY A2 - 4 days ago
TC Management Services Corporation Sdn Bhd Kuala Lumpur, Malaysia Full timeContact existing and new customers to remind about motor insurance renewal and upsell products. · Perform sales conversation based on the script that describes motor and non-motor insurance products or services (with necessary adjustments) to ensure consistency of sales campaign. ...
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Customer Service Officer
Found in: Foundit MY A2 - 1 day ago
Skywhale Swimming Academy Sdn Bhd Malaysia, Selangor Full timeJob Responsibility · To efficiently handle inbound and outbound customer call inquiries. · To provide fast and timely solutions to all customer related problems. · To ensure customer satisfaction by providing excellent Customer Services. · To be constantly guided by company's ser ...
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Customer Service Officer
Found in: Foundit MY A2 - 1 day ago
Sherwin-Williams Klang, Malaysia, Selangor Full timeResponsibilities · Job Task : · ORDER MANAGEMENT : ENTER ORDER PROMPTLY AND ACCURATELY · RESPONSE TO THE CUSTOMER IN WRITING AND STATE GOODS ARRIVAL TIME · COMMUNICATE TO SALES / CUSTOMER SHOULD THERE BE ANY ISSUE WITH ORDER · FOLLOW UP ON DELIVERY STATUS · TRACKING ON OUTST ...
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Customer Service Officers
Found in: Talent MY C2 - 2 days ago
GENTING SIMON SDN BHD Genting Highlands, MalaysiaResponsibilities · To organize the Genting Lounge effectively and to ensure smooth operations daily. · To provide relevant information to customers on Johor Premium Outlets. · To manage daily operation requirements of Genting Lounge. · To attend to daily administrative work e.g. ...
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Customer Service Officer
Found in: Foundit MY A2 - 1 day ago
SWS 28 Medical Sdn Bhd Petaling Jaya, Malaysia, Selangor Full timeJob Responsibility · Job Requirements · No experience is required as training will be provided · No academic qualifications required · Clear logic and able to work independently · Responsible and Good Teamwork · Cheerful personality and good in communication · Willing to work on ...
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Customer Service Officer
Found in: Foundit MY A2 - 3 days ago
JOYCE COUTURE LTD Petaling Jaya, Malaysia, Selangor Full timeJob Responsibility · To efficiently handle inbound and outbound customer call inquiries. · To provide fast and timely solutions to all customer related problems. · To ensure customer satisfaction by providing excellent Customer Services. · To be constantly guided by company's ser ...
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Customer Service Officer
Found in: Talent MY C2 - 2 days ago
Genting Plantations Kuala Lumpur, MalaysiaResponsibilities · Organize the Information Center and Genting Lounge effectively to ensure smooth operations daily · Ensure that the Information Center is clean and tidy · Ensure wheelchairs and strollers are maintained in a good condition · Attend to daily administrative and ca ...
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Customer Service Officer
Found in: Foundit MY A2 - 1 day ago
INFIBOOM SOLUTION SDN BHD Malaysia, Putrajaya Full timeJob Responsibility · Job Requirements · Job Benifits · Attractive basic salary · Nice working environment · Training is provided · Performance bonus · Yearly increment · EPF & SOCSO · Medical Card Insurance · Sport Facilities : Gym Room/ Swimming Pool/ Sauna Room · Monthly compan ...