Technical Service Specialist - Penang, Malaysia, Bandar - CMGI Berhad

CMGI Berhad Penang, Malaysia, Bandar

2 days ago

Full time

Description

Job Responsibility

Identifying hardware, diagnosing, repairing faults, software solutions and troubleshooting technical issues.
Deploy, Install and configure set of hardware and software, and provide on-site training and support services.
Managing multiple casees and activities as assigned by following SOP and provide pre and post activity repaort as and when required.
Able to work ad hoc or project basis. Such as deployment, handover, standby, Go Live, corrective & peventive maintenance.
Managing maintenance stock daily updates after usage.
Provide technical support to other teams with resolution as and when needed or assigned.
Following Standard Operating Procedure (SOP) for proper escalation based on Service Level Agreement (SLA) by projects.

Job Requirements

Diploma in Computer Science or Information Technology.
Prior at least basic experience in technical support or similar role.
Attention to details with excellent problem- solving and analytical skills.
Excellence interpersonal skills.
Excellence time management skills and punctual.
Able to work flexible hours including weekends; willing to travel.
Good written and verbal communication.
Open for Malaysian only.
Valid passport for travel.
Physically fit to carry hardware.

Job Benifits

Medical Insurance
Reimbursable travel expenses & parking

Customer Service Specialist

4 days ago

Gratitude India Bayan Lepas, Malaysia

**Job Title: Customer Success Specialist (English + Mandarin + Conversational Cantonese)** · **Salary: RM3300 + RM300 (Basic + Language Allowance)** · Are you a dynamic individual with exceptional communication skills in English, Mandarin, and Conversational Cantonese? Do you hav ...
Customer Service Specialist

1 week ago

Career International Fos Sdn. Bhd Bayan Lepas, Malaysia

Job Description: · - Handle customer's concerns related to social media advertisements in a positive and professional manner. · - Identify and escalate priority issues through proper channels when necessary. · - Works with other team members in identifying better ways of providin ...
Customer Service Specialist

2 days ago

TE Connectivity Bayan Lepas, Malaysia

TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representa ...
HR Service Specialist

1 day ago

Career Wise Bayan Lepas, Malaysia

**Key Responsibilities**: · - Responsibilities include but are not limited to consolidate and preparation of the payroll input to payroll vendor for payroll processing · - Responsible in executing time management activities in Success Factor to ensure employees are paid correctly ...
HR Service Specialist

3 hours ago

Career Wise Bayan Lepas, Malaysia

**_Job Description:_** · - Ensures employee/ manager inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards. · - Conduct basic research, process transactions (on systems to which Tier 1 has access, with appropriate authenticat ...
Customer Service Specialist

1 day ago

Career International Fos Sdn. Bhd Bayan Lepas, Malaysia

Job Description: · - Proven experience in customer-facing roles (phone, chat, in person). · - Passionate about delivering exceptional customer experiences. · - Excellent communication skills, adaptable to different audiences. · - Flexible problem-solving approach, committed to ex ...
Customer Success Specialist- Banking

1 week ago

PrimeStaff Bayan Lepas, Malaysia

Attention Native Japanese Speakers · PrimeStaff is hiring a Customer Success Specialists in Bayan Lepas, Penang Malaysia. Be part of our team :) · Customer Success Specialist · - Banking (Native Japanese) · Location: Bayan Lepas, Penang Malaysia · Location Type: Onsite · Start Da ...
Specialist, Master Data

1 day ago

Entegris Bayan Lepas, Malaysia

Job Title: · Specialist, Master Data · **Job Description**: · - The Role : Specialist, Master Data · - Entegris is looking for a Specialist, Master Data. The incumbent will be responsible for ensuring SAP (System Applications and Products in Data Processing) Master Data creation ...
Customer Service Representatives

3 hours ago

Elevated HR Limited Bayan Lepas, Malaysia

**Job Location**: Bayan Lepas, Penang, Malaysia · Ø Salary: Up to RM 9000 (Including housing allowance) · Ø Start Date: 1st week of June, 2024 · Ø Education: Degree /Diploma · Ø Hours of Operation: 24×7 Rotational shift · Ø Language · - Korean + English · Ø Must have B2 level Eng ...
Customer Service

1 week ago

Ozo Prestige Sdn Bhd Bayan Lepas, Malaysia

Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. · **Job Description**: · Acknowledge mails from Customers · Plan & execute export operation · Ensure daily activities run smoothly & generate more productivity · To ensure 100% accuracy in r ...
Staff Nurse

1 week ago

SRI TANJUNG MEDICARE (M) SDN BHD Bayan Lepas, Malaysia

Assist support doctors of medicine in medical measures, in performing simple support activities during medical procedures, standardised diagnostic programmes and standardised point-of-care tests, ensuring surgery hygiene, cleaning, disinfecting, sterilising and maintaining medica ...
Customer Service

1 week ago

Tokyo Electron Limited Bayan Lepas, Malaysia

*** · Job Title Customer Service & Planning Specialist · Job Purpose and Content · - Duties involve but are not limited to supply chain services, inventory control, critical parts · availability and material handling: · Customer Service · - Process orders for materials from sales ...
Customer Service Executive Airfreight

3 days ago

Agensi Pekerjaan Lifework Sdn Bayan Lepas, Malaysia

Keep the pulse of customer satisfaction · - Respond to customer's inquiries in a timely manner. · - Take the lead as a first PIC for customers · - Work with internal and external customers to create an exceptional customer service experience · - Manage account/customer expectatio ...
Customer Service Executive Airfreight

3 days ago

Agensi Pekerjaan Lifework Sdn Bayan Lepas, Malaysia

Keep the pulse of customer satisfaction · - Respond to customer's inquiries in a timely manner. · - Take the lead as a first PIC for customers · - Work with internal and external customers to create an exceptional customer service experience · - Manage account/customer expectatio ...
Nutritionist/dietitian Customer Service

1 week ago

ASP Medical Group Bayan Lepas, Malaysia

Join Our Team as a Nutritionist/Dietitian cum Customer Service · Are you passionate about nutrition, love helping others achieve their wellness goals, and have the perfect blend of interpersonal and customer service skills? If so, we want to hear from you · - ASP Medical Group, S ...
Customer Service Representative

1 week ago

Teleperformance Malaysia Bayan Lepas, Malaysia

**Responsibilities** · - Log customer interactions in our system for proper documentation · - Follow-up with customers as appropriate · - Review customer's account to identify and offer products that will benefit the customers (Sales Representative) · - Participate in team meetin ...
Supv 2, Field Service

3 days ago

Lam Research Bayan Lepas, Malaysia

**Responsibilities**: · Directs the coordination of technical and administrative support activities including installation, repair, preventive maintenance and engineering change upgrades to be performed at client sites. Ensures adequate records and systems are maintained. Schedul ...
Customer Service Representative

3 hours ago

Mindpec Solutions Bayan Lepas, Malaysia

**Required Interpersonal Skills**: · - Customer Service orientation. · - Customer Results/Solutions focussed. · - Customer Expectations Management. · - Active Listening Skills. · - Ability to handle queries and objections in a professional manner. · - Passionate about communicati ...
Purchasing Executive

1 week ago

Eden Catering Sdn Bhd Bayan Lepas, Malaysia

We're seeking a detail-oriented Procurement and Inventory Management Specialist to join our team. This role involves sourcing suppliers, negotiating contracts, managing inventory, and ensuring compliance. · **Responsibilities**: · **Procurement**: · - Source suppliers for caterin ...
Cw1 Support

3 hours ago

Toll Group Bayan Lepas, Malaysia

Company Description · Company Description · At Toll, we do more than just logistics - we move the businesses that move the world. Our 20,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for m ...