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    Analyst I - Petaling Jaya, Malaysia, Selangor - PRGX Global Inc.

    PRGX Global Inc.
    PRGX Global Inc. Petaling Jaya, Malaysia, Selangor

    1 week ago

    Default job background
    Full time
    Description
    Job Description

    Job Title: Analyst I

    Date: 2021

    Division/Department: Recovery Audit

    Location:

    Reports to: Management

    Service Line: Recovery Audit

    Band: 2 - Specialized Support

    Zone: NA

    Type Of Position

    ☒ Full-time ☒Temporary

    ☒Part-time ☐Other

    FLSA Status: Hours________ / week

    ☐Exempt ☒Not applicable

    ☐Non-exempt

    Job Duties & Responsibilities

    • Conducts audits using client data to identify errors and recover revenue
    • Finds, supports, and documents audit and claims operation.
    • Produces claims
    • Updates claims management system
    • Bills claims to client
    • Reviews contracts, agreements, paperwork, and electronic documents
    • Inspects and evaluates client financial information
    • Provides vendors with claim back-up information
    • Packages claims for vendor and/or client
    • Conducts buyer, contract and document pulls as required
    • Provides support for audit team.
    • Actively contacts vendors as part of the claim production process
    • Independently produces written correspondences to vendor inquiries.
    • Analyses and assesses problems regarding client's claims procedure and business operations based on appropriate audit concepts.
    • Produces number and dollar volume of claims goals as defined by team leader and/or management.
    • Adheres to the overall timing and deadline of an audit cycle.

    Required Work Experience

    • Extensive PC skills including knowledge of Microsoft Office and preferably database experience

    Functional Competencies

    Domain/Industry Knowledge & Focus

    • Understands the core concepts and tasks of recovery audit
    • Familiar with assigned customer base
    • Basic understanding of commercial recovery productivity
    • Little to no understanding of broader industry
    • Able to effectively review one project or vendor complexity level after training period

    Data Analysis

    • Competent at using ERP for assigned tasks
    • Competent at designing and using simple query tools
    • Ability to analyse large data sets
    • Able to learn review tools used quickly with few, if any, technical barriers to reaching effective level of performance

    Problem identification & Resolution

    • Finds solutions to underlying issues through structured analysis
    • Proactively analyses, identifies, and seeks relevant information from a wide variety of sources

    Claim Production & Quality

    • Meets and strives to exceed claims goals
    • Consistently produces at or above average claim totals or claim counts for similarly rated employees on like projects or vendor complexity levels
    • Competent at standard tools and processes for audits and claims
    • Performs entry-level audit tasks with supervision
    • Identifies variances and/or errors in the procurement and payment processes
    • Able to learn while doing (i.e., produce claims while learning the process)
    • Produces accurate work
    • Seeks feedback on quality of work
    • Maintains paybacks and cancel % in line with expectations

    Client & Supplier Management

    • Interfaces effectively with suppliers as needed to explore basic claim support and topics
    • Able to ask relevant and focused questions of trainers or more senior employees to deepen concept knowledge and skill set, either in person or in writing
    • Shows organization of information given and demonstrates ability to adapt work practices in response to instruction with limited training/instruction repetition needed

    Behavioral Competencies

    THINKING

    Maintains a Client Focus

    • Delivers on commitments to clients
    • Understands clients stated needs and requirements
    • Communicates with vendors in professional and timely manner
    • Meets clients' needs
    • Maintains positive relationships with clients and vendors

    RELATING

    Communicates with Impact

    • Communicates in clear and concise manner
    • Values and listens to others
    • Adapts communication to different audiences
    • Shares information in a timely manner

    SELF-MANAGING

    Displays Emotional Intelligence

    • Remains calm and composed with day-to-day challenges
    • Maintains focus when under pressure
    • Recovers from setbacks typical to role
    • Adapts to changes and shifting requirements, and maintains openness to new approaches
    • Aware of own emotions and reactions
    • Builds positive and trusting relationships with colleagues
    • Sees the positive in people, situations, and events

    Organizes & Prioritizes

    • Organizes info to complete daily work
    • Plans and performs work in systematic way
    • Seeks guidance with competing demands & priorities
    • Manages tasks effectively to deliver work on time
    • Shifts priorities as directed by others

    Takes Initiative

    • Takes responsibility for own performance - work done on time and to quality
    • Performs routine tasks without being prompted
    • Anticipates problems might encounter in daily tasks
    • Accepts responsibility for and corrects mistakes
    • Seeks out additional work; offers to help others

    ACHIEVING

    Drives for Results

    • Tenacious in overcoming routine challenges, seeks support
    • Completes tasks in timely manner
    • Strives to meet goals and objectives
    • Maintains energy and focus
    • Maintains self-motivation and determination to meet deadlines and expected outcomes

    Working Conditions

    • Employee Assistance Programme


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