Content moderator - Bayan Lepas, Malaysia - Teleperformance

Description

Overview Content Review Analyst (Content Moderator) jobs continue to be on the rise as the online world never stops needing content moderation.

Content Moderation is essential for guarding, maintaining the online reputation of a business. AI technology shall be deployed for the first round of moderation. Later, Content Moderation by human is necessary to determine "gray areas" that require a human touch.

As Content Review Analyst, you will be fulfilling that role by screening, monitoring, approving as well as labelling contents in compliance with the client's policies and guidelines which contribute to cultivate a strong community around the brand.

Qualifications Fresh Graduates from all backgrounds are encouraged to apply (diploma & up)Fluent English & Korean (TOPIK4 or higher, MUST)

• Near native preferred (spoken & written)Flexible in shifting schedule including night, weekend & holiday Must be able to work in Penang Must have strong emotional intelligence and emotional resilience as well as a great eye for detail Experience navigating many different types of video streaming platforms including social media, live streaming etc.

Responsibilities Review various types of video content to determine community guidelines are met while upholding a high standard of accuracy and quality Thoroughly monitor, classify and /or eliminate sensitive and inappropriate content such as Pornography, Violence, Human Trafficking, Drugs, Alcohol, etc. Comply with the performance indicators or parameters defined by the specific client's operation Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site