Account Manager - Malaysia - Persolkelly

Persolkelly Malaysia

5 days ago

Full time

Description

Responsibilities:

Develop equipment and service sales budgets and plans for an assigned geography, market segment, or particular customers.
Negotiate sales with existing and new customers.
Assist with the preparation of sales and service sales forecasts and budgets monitor sales revenues against forecasts to identify problem areas adapt procedures or priorities to improve the overall performance.
Contribute to the development of sales, customer retention, pricing, and distribution strategies for area of responsibility through provision of market intelligence and customer information, and by understanding market trends.
Support sales and service Account Representatives (as applicable) on the operational aspects of the organization's products and services and internal procedures.
Pursue sales leads, visiting existing and new customers to meet sales target levels.
Refer sales leads, customer feedback, and information on competitor activity to appropriate contacts within the organization so that they can respond to changing market conditions and customer demands.
Proactively develop and implement sales tactics and action plans with manager's approval and working with the sales support teams.
Meet or exceed sales budgets.
Plan and execute regularly scheduled customer visits in line with agreed schedules.
Actively investigate and report back on customers product Installed Base (IB)
Produce and file visit reports associated with customer visits.
Collect and update all relevant market and customer information and inform all branch and regional management.
Stay informed regarding Order/Delivery follow-up of contracts and keep management appraised of higher level support requirements when customer relationships are in jeopardy
Actively pursue collection of account receivables with support of local controller
Accept, execute and deliver other projects as assigned by management for the benefit of the company

Others:
Quality, Environment, Health & Safety (QEHS)

Responsibility for conforming to the Cargotec Code of Conduct, QEHS Policies of MacGregor as well as requirements of ISO9001, ISO14001 and OHSAS18001 .

General:

See Service Operating Principles Manual (OPM)
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