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Genting Highlands

    Store Supervisor - Genting Highlands, Malaysia - GENTING SIMON SDN BHD

    GENTING SIMON SDN BHD
    GENTING SIMON SDN BHD Genting Highlands, Malaysia

    Found in: Talent MY C2 - 3 days ago

    Default job background
    Description

    Responsibilities

  • Perform store duties as assigned by store in-charge and management like achieve sales target.
  • Engage in upselling, cross selling and multiple selling for all product categories.
  • Achieve store target and contribute to the growth of sales.
  • Assist on store daily operation and sales activities.
  • Promote and introduce the brand with professional knowledge.
  • Manage customer service quality, to meet customer expectations by offering professional and individual human touch with the customer.
  • Be able to correctly operate the cashier duties, handle all areas relating to stock transfer, stock inquiry, stock take, and customer database input.
  • Ensure store operation standards and daily housekeeping standards are maintained.
  • Manage customer's expectations and complaints.
  • Provide the training and coaching to junior sales staff to ensure service standards are always consistently done.
  • Maintain proper visual merchandising according to company guidelines.
  • Requirements

  • 5 years or above related experience in fashion/luxury retail in which 2 years in supervisory level
  • Good grooming standard.
  • Strong selling and communication skills are necessary.
  • Excellent relationship building skill with good interpersonal skill.
  • Strong customer focused.
  • Goal oriented approach.
  • Self-motivated team player with positive attitude.
  • Bilingual with the ability to speak third language an added advantage.
  • Passionate in high end luxury goods and willing to commit to retail hours.
  • Experience with POS an added advantage.

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