- • Constantly manage communication and relationship with Leads, direct supervisor, and peers.
- • Involve and work on day-to-day operation.
- • Monitor problem resolution process and activities to manage the expectations and confidence of business users through the delivery of proactive and timely services.
- • Maintain the relationship with the client and all stakeholders.
- • Establish and maintain relationships with third parties/vendors.
- • At least 3 - 5 years of working experience in IT application development & production support environment.
- • Good knowledge and experience in front-end and back-end environment solution development, troubleshooting and production support.
- • Experience in banking projects and solutions will be an added advantage.
- • Must have experience in Oracle stored procedures and SQL commands/queries.
- • Must have Application support experience in Java, Linux and Unix environments and knowledge in banking applications.
- • Experience in Information Technology Service Management (ITSM) tools.
- • Should have more than 5-7years of work experience in the IT banking industry.
- • Knowledge in System Development Life Cycle [SDLC] methodology and experience in performing the system development processes within the SDLC.
- • Solid technical background, with understanding or hands-on experience in software development and web technologies will be advantage.
- • Solid organizational skills including attention to detail and multi-tasking skills.
- • Proven work experience on technical aspect.
- • Decision-making skills.
- • Excellent written and communication.
- • Organizational and time-management skills.
- • KYC knowledge and having prior experience working on any KYC Project implementation will be an added advantage.
- • Should have experience working and managing multiple vendors during the project life cycle.
- • Good Technical knowledge on Oracle PL / SQL & Unix / Linux.
- • Competency in Microsoft applications including Powerpoint, Word, Excel, and Outlook.
- • A history of supporting successful projects.
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Technical Analyst
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