- Identify opportunities for process refinement throughout the employee lifecycle, encompassing recruitment, onboarding, performance management, talent development, and offboarding.
- Develop and execute comprehensive People & Culture (P&C) process improvement initiatives, focusing on optimizing P&C processes and workflows to enhance employee experience, reduce redundancy, and improve speed of decision-making, while staying compliant.
- Conduct process mapping and design discussions with cross-functional teams to synchronize processes, deploy automation, and leverage technology solutions for optimizing People & Culture (P&C) service delivery.
- Develop and execute change management strategies to drive adoption of new processes and technologies.
- Monitor and evaluate the performance of implemented process improvements, leveraging data and analytics to measure success and identify further optimization opportunities.
- Stay abreast of industry trends, emerging technologies, and best practices in HR process optimization and employee experience enhancement.
- Strong critical thinking and problem solving.
- Possess a certification in Lean Six Sigma or equivalent qualifications - a strong candidate would possess a Yellow or Green Belt level of certification.
- Proficient in using Microsoft Visio.
- Excellent communication and interpersonal skills with the ability to collaborate effectively across functions and influence stakeholders at all levels.
- Minimum 4 years of experience in enterprise resource planning, process improvement, business process reengineering, or related roles.
- Experienced in implementing process improvement initiatives to enhance operational efficiency and elevate employee experience.
- Experience with process mapping, workflow design, and process automation tools is highly desirable.
- Join a diverse team of professionals passionate about driving change and innovation.
- Collaborative work environment with supportive colleagues committed to continuous improvement.
- Embrace a culture of curiosity and exploration, challenging traditional approaches to create impactful solutions.
- Opportunity to contribute to a new team focused on making a tangible difference in employees' lives through process excellence.
- Access to continuous learning and growth opportunities, with a strong emphasis on professional development.
- Make an impact on employee development and organizational success.
- Work in a vibrant and dynamic setting that encourages experimentation with new ideas and technologies to enhance people-related processes.
- Grow and develop as a professional within a supportive learning environment, with opportunities beyond process excellence to explore various HR disciplines.
-
Operational Excellence Specialist
1 day ago
CBRE Kuala Lumpur, MalaysiaPosted- 03-Nov-2023- Service line- Corporate Segment- Role type- Full-time- Areas of Interest- Accounting/Finance, Project Management- Location(s)- Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia**About the role**: · As an OE Specialist, you are responsible to independ ...
-
BASF Asia-Pacific Service Centre Sdn. Bhd. Kuala Lumpur, MalaysiaWe are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. · We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. · Not only your per ...
-
Medical Science Liaison
4 days ago
Johnson & Johnson Petaling Jaya, Malaysia**Position Summary** · - The MSL mission is to support the quality use of our medicines through clinically relevant and scientifically robust interactions with leading specialists as a trusted scientific counterpart. · - MSL is jointly responsible to support optimal patient outco ...
-
Lead Specialist
3 days ago
AICPA Petaling Jaya, Malaysia**About the Role**: · Lead the team to performs customer support and sales operations to enable membership growth and sales to the large and small organisations. Use leadership and mentoring skills to support peers in providing concierge service to organisations. Take the lead on ...
-
Executive, Billing
1 week ago
DHL Subang Jaya, MalaysiaWe are looking for experiences Billing Specialist who are well-verse with freight forwarding industry. Overall, this role consists of execution, verification and manage the oversize cargo's client Billing and Invoices and most importantly, ensure accuracy of the billing are met a ...
-
Customer Service Specialist
1 week ago
SummitNext Technologies Sdn Bhd Petaling Jaya, Malaysia**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** · As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,* ...
-
Billing Specialist
1 week ago
DHL Subang Jaya, MalaysiaWe are hiring a talent who is attention to detail for numbers, knowledgeable in INCOTERMS and well-verse with the Ocean Freight business. · - Ensure proper cut-off procedures at month-end closing. · - Adhere to operational KPIs related to Billing, such as billing timeliness and B ...
-
Account Admin Assistant
1 day ago
MACTEX SDN BHD Petaling Jaya, MalaysiaMACTEX SDN BHD is a specialist in industrial in automated system that provides full range of excellent services and complete engineering turnkey packages to handle most of the raw materials in form of powders, pellets and granular through varies forms of conveying methods mechani ...
-
Customer Service Immediate Intake #hiring
1 week ago
Glob Pro BrainHunters Sdn Bhd Subang Jaya, Malaysia**Job Responsibilities**: · - to operate the telephone stations to receive, filter and transmit all incoming calls. · - to answer incoming enquiries from members and clients with regards to the program and accessibility to healthcare providers or benefits under their respective p ...
-
Digital Marketing Specialist
3 days ago
FastLane Group Petaling Jaya, MalaysiaA cloud-based payroll and HR management system, compliant in multiple regions, is seeking a Digital Marketing Specialist for their team in Kuala Lumpur, Malaysia, with some remote work flexibility. The system helps businesses streamline processes, save time, and enhance efficienc ...
-
Customer Success Specialist
3 days ago
FastLane Group Petaling Jaya, MalaysiaA cloud-based payroll and HR management system, compliant in multiple regions, is seeking a Customer Success Specialist for their team in Kuala Lumpur, Malaysia, with some remote work flexibility. The system helps businesses streamline processes, save time, and enhance efficiency ...
-
Talent Acquisition Specialist
1 day ago
EMCO Executives Sdn Bhd Petaling Jaya, Malaysia**Role Description** · This is a full-time on-site role for a Talent Acquisition Specialist. The Talent Acquisition Specialist will be responsible for full-cycle recruiting, hiring, employer branding, interviewing, and recruiting. · **Qualifications** · - Preferably those from Co ...
-
Product Advisor
4 days ago
CAPTIVATE SDN BHD Petaling Jaya, MalaysiaNestle Product advisor (Milk promoter) · - Basic salary including travelling and allowance up to RM3350 · Thank you · Captivate is a leading Field Force Management specialist partnering many FMCG multi national companies (MNC) since our inception in year 2000. Our execution excel ...
-
CAPTIVATE SDN BHD Petaling Jaya, MalaysiaTanggungjawap ; Boleh angkat product berat ( air ) Setup block display Basic merchandising Membawa POSM Propose order Kelayakan ; Lelaki Berpengalaman dalam bidang merchandising Mempunyai kenderaan Berdisplin · Captivate is a leading Field Force Management specialist par ...
-
Marketing Specialist
1 week ago
AceTeam Networks Sdn Bhd Petaling Jaya, MalaysiaAceTeam Networks is committed to take IT beyond with our customers and pledge to be the best, while strengthening the focus towards becoming a people centric company and not just limiting to technologies. · We are looking for a **Marketing Specialist** who would like to grow with ...
-
IT Business Solutions Sdn Bhd Petaling Jaya, Malaysia**Position: USP Claims Management Specialist** · **Headcount: 1** · **Contract Duration: 12 months** · **Location: CD Tower, PJ** · **Experience: 1 to 3 years** · **Mandatory Requirements**: · - Claim Management. · - Stakeholder Management. · - Good Communication skills. · - Flex ...
-
Account Manager
4 days ago
Effortless Beauty Sdn Bhd Petaling Jaya, Malaysia**Exciting Sales Opportunity at Apprecious** · Are you ready to embark on a rewarding journey where your passion for sales meets a purpose-driven mission? Join our dynamic team at Apprecious, where we're not just selling gifts; we're making a positive impact on people and the pla ...
-
Digital Marketing Specialist
4 days ago
HYGR SDN BHD Subang Jaya, MalaysiaWe are seeking a highly skilled and motivated Digital Marketing Specialist to join our team. · As a Digital Marketing Specialist, you will play a key role in: · - You will also be responsible for measuring and optimizing the performance of our digital marketing efforts using vari ...
-
Compensation & Benefit Manager
1 week ago
Bata Malaysia Sdn. Bhd Petaling Jaya, MalaysiaDuties & Responsibilities: · Evaluating and modifying existing compensation and benefits programs, policies, and procedures. · - Developing and implementing new compensation and benefits programs, policies, and procedures. · - Ensuring all programs, policies, and procedures compl ...
-
Transactional & Spot Buy Specialist
1 day ago
Air Liquide Petaling Jaya, MalaysiaALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two Global Functions (IT, Digital and Procurement). Designed to derive optimal value by better leveraging technology, people and co ...
Operations Excellence Specialist - Subang Jaya, Selangor, Malaysia - Taylor's Education Group
Description
We are looking for an analytical individual capable of thinking logically and articulating change to join us as a People & Culture Operations Excellence Specialist. In this role, you will lead our process improvement initiatives and enhance employee experiences through process design/redesign, optimization, and digitization. This position is crucial in shaping our People & Culture operations to create great employee experiences that align with our business needs and functional strategy.
KEY RESPONSIBILITIES OVERVIEW
SKILLS & COMPETENCIES
DESIRED EXPERIENCES
TEAM AND CULTURE OVERVIEW
WHAT'S IN IT FOR YOU