- Role: Based on the company's quality policy and objectives, organize, monitor, and maintain the effective operation of the quality system internally, promote proactive measures, supervise the collection and analysis of process quality data, and effectively alert quality risks.
- Ensure the effective implementation of preventive monitoring mechanisms, implement problem rectification, and drive continuous improvement of quality.
- Ensure the standardization and completeness of the new product development process.
- Ensure that product quality meets customer requirements, cultivate quality technical talents and management teams, achieve stable output of product quality for the company, and contribute to the achievement of the company's strategic goals.
- Responsibility: Development Management
- Supervise whether new product development is executed according to the process, and whether it possesses standardization and completeness.
- Review the closure status of development issues, analyze, and guide effective closure of issues.
- Review whether experience summaries are standardized to the corresponding technical specifications.
- Responsibility: Quality Improvement Management
- Supervise and inspect the quality execution of various departments within the company.
- Monitor whether the supplier control system is effectively operating.
- Assist departments in implementing major quality improvement and cost reduction projects.
- Organize the development of quality improvement plans and guide and supervise employees in their execution.
- Responsibility: Customer Quality Performance
- Review the data collection and monitoring plans for various customer touchpoints and supervise their implementation and execution.
- Monitor and analyze the quality performance of client-side operations, understand customer needs, address non-compliance issues, drive internal analysis and improvement, and enhance client data quality and customer satisfaction.
- Responsibility: Daily Department Management
- Drafting and supervising the implementation of the Quality Management Department's work plan, education and training plan, quality management system, quality inspection standards, and various quality control forms.
- Planning and hiring personnel for the Quality Management Department, as well as conducting monthly KPI performance evaluations for all department employees.
- Communication and coordination between the Quality Management Department and internal and external departments.
- Handling daily affairs within the Quality Management Department and promoting 5S activities within the department.
- Develop a talent demand plan based on the company's development strategy and business requirements, considering the actual situation of the department.
- Develop plans for improving the capabilities of department personnel and supervise the execution of training plans.
- Create a proactive team culture that fosters an atmosphere of progress and enthusiasm in the workplace.
- Adhere to all safety rules and use required protective equipment.
- Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
- Comply and follow all procedures within the company.
- Authority as per approval matrix.
- May perform other duties and responsibilities as assigned.
- Familiar with ISO Standards such as: ISO9001, ISO14001, able to independently write documents for quality management systems.
- Proficient in manufacturing operations processes, knowledgeable about manufacturing quality control elements.
- Proficient in using QC tools, with deep understanding of PPAP, SPC, FMEA, MSA, and other related concepts.
- Excellent ability to write process and specification documents.
- Outstanding capability in subordinate training, employee performance assessment, and coaching.
- Excellent skills in development process management.
- Excellent quality management ability.
- Possesses strong organizational, analytical, communication, coordination, planning, and execution skills, as well as language proficiency.
- Annual Leave, Sick Leave, Maternity Leave, Paternity Leave, Compassionate Leave
- Meal allowance, Phone allowance, Attendance allowance, Medical Claim Reimbursement
- Birthday Gift, Festival Celebration Gift
- Professional Career Development (training programs, workshop, conferences to enhance skills)
- OT claim based on company policy
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