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    Assistant Manager - Kuala Lumpur, Malaysia - Scicom

    Scicom
    Scicom Kuala Lumpur, Malaysia

    Found in: Talent MY C2 - 16 hours ago

    Scicom background
    Full time
    Description
    Job Description

    The Responsibilities of the Role:

  • Manage team, scheduling and managing ongoing projects.
  • Coordinate and conduct employee training, evaluation and coaching for improvements.
  • Provide support during hiring and onboarding process.
  • Identify areas for service improvements.
  • Support service quality improvements including, audits, reporting, process enhancement and also provide investigation, root cause analysis and case chronology when needed.

    • Skill Requirements:

  • Degree or Diploma and at least 12 months of experience in current position with excellent disciplinary and performance track record.
  • Excellent command of spoken and written Thai and English.
  • PC technical knowledge, pc products and technology and good computer skills, including Microsoft Office.
  • Ability to prioritize and work in a multi-tasked environment & tight timeline.
  • Excellent internal/external customer communication and negotiation skills.
  • Able to prioritize in a fast paced, dynamic work environment.
  • Result oriented team player who can work independently, self-motivated and show initiative with a strong sense of ownership/responsibility.

    • The Package :

  • Attractive Salary (RM 5,000 - RM 6,000).
  • Housing Allowance (where applicable).
  • Performance related bonus.
  • 15 days Annual Leave, 14 days Medical Leave.
  • Medical and hospitalization insurance coverage.

    • Experience Required :

  • Entry Level

    • Location :

  • Kuala Lumpur, WP, Malaysia.

    • Employment Type :

  • Full Time.
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