- Accountability for the delivery of all product roadmap and related capabilities for functions assigned
- Strong analytical and product management skills needed, including a thorough understanding of how to interpret business needs and translate them into application and operational requirements
- Prepare user requirements, user stories, push the boundaries, and work with the customer experience team to think outside the box in delivering best in class customer experience
- Have an eye for detail and risks and enable proactive identification, communication, escalation and management of project risks as needed
- Participate in product test plan preparation and test cases
- Work with the design team, internal stakeholders in detailing a complete end to end flow that is fully digital and seamless to customers
- Considers all negative cases and failovers and provides a solution that is elegant and considers customer at the center
- Work with the technology team to ensure the technology solutions meet the requirements and are scalable and extensible across all Digital Banking channels and product
- Ensure Digital Banking meets the business objectives and service level goals by delivering quality projects on time and budget.
- Champion and evangelize the Online and Mobile Banking roadmap and delivery both internally and externally
AVP, DPP - Malaysia - CIMB THAI
Description
Job Description :
Job Purpose .
Responsible to lead and manage the new initiative, enhancement and projects of CIMB Clicks Mobile App that contributes towards the overall development roadmap for the digital banking platform or product enablement for products and/or services. The role entails delivering projects including planning, development, implementing, training, testing and production support within stipulated SLA.
Key Responsibilities .