Jobs

    Senior Logistics Operations Manager - Malaysia - Knewin

    Knewin
    Knewin Malaysia

    5 days ago

    Default job background
    Full time
    Description

    Create The Circular Economy With Us

    At , we empower customers to buy their favorite tech devices in a more sustainable way. Our mission is to refresh the way we all consume tech, delivered through a platform built on sustainable values and quality-assured devices. We are looking for motivated team members like yourself with an innovative mindset. In 2 years we expanded to 7 countries, secured $50M from top investors, and scaled to 8-digit gross sales. Change the world, and supercharge your career with Reebelo

    Find out more:

    We are looking for a hands-on Senior Logistics Operations Manager - Marketplace who can support Reebelo's APAC-wide operations including seller experience, customer interactions and logistics across Australia, New Zealand and Singapore. You will be reporting directly to our company's Head of Operations, APAC and work closely together with a highly motivated team based in Melbourne, Australia.

    Your typical day may include:

    Logistics Management

    Support and expand our APAC Operations capabilities

    Implement state-of-the-art logistics / delivery / returns management processes, in alignment with Reebelo's global strategy

    Own logistics-related issues and directly resolve these between customers, vendors and shipping couriers

    Assess, onboard and manage a network of last-mile partners, in line with the strategy to become the primary last mile partner for all of our vendors

    Ensure all processes and procedures are documented and up-to-date, and identify opportunities for improvement

    Customer Experience

    Work closely with the existing operations team (based in Melbourne) & Customer Service team (based in Kuala Lumpur, MY) to optimise processes that deliver exceptional outcomes for our customers

    Review aggregated ticket data to identify trends from customer interactions and implement improvements that enhance customers' experience when shopping at Reebelo

    Vendor Experience

    Management of vendors to ensure delivery to our customers takes place in-full and on-time through strict process adherence, alongside in-country Account Managers in Singapore, Australia and New Zealand

    Onboard and manage vendors on Operations, Quality and Process-related topics in conjunction with the Vendor/Account Management team.

    Implement value-added services for our vendors, and potential new revenue channels for Reebelo

    Conduct quarterly business reviews with Vendors to assess operations performance and opportunities for improvement

    Data Analysis and Reporting

    Conduct ongoing reporting and analysis to derive actionable insights that improve business operations

    Partner with the global technology team to identify and implement process automations

    Contribute to tech product development through creation of new feature specifications, testing and validating new platform features

    We'd love to have a chat with you if you have:

    Minimum 3 years experience in eCommerce operations roles or equivalent

    Ambitious candidate with start-up mindset

    Business fluency in English

    Bachelor's degree in business or equivalent education (MBA or other postgraduate qualification will be highly regarded)

    Strong analytical skills (must have advanced knowledge of Excel, working experience with SQL is a big plus)

    Previous start-up, logistics or e-commerce marketplace experience will be favourably considered

    A solid team-playerExperience with Zendesk or similar ticketing systems

    A strong focus on Customer Satisfaction

    How we take care of you:

    Competitive remuneration package

    Comprehensive Health, Dental, and Vision Insurance

    Hybrid work model (2x per week)

    Team events & a great culture

    Work from any of our offices for a couple of months/year (San Mateo, Miami, Toronto, Melbourne, Auckland, - Singapore, Kuala Lumpur, Hong Kong - and more to come)

    Ability to impact and influence business growth

    Birthday leave: Enjoy some you time

    We understand that experience comes in many forms so if your experience is close to what we're looking for, please don't hesitate to apply — we'd love to hear from you

    #J-18808-Ljbffr

  • I CAN READ MALAYSIA (Literacy Hub Sdn Bhd)

    Operation Manager

    1 day ago


    I CAN READ MALAYSIA (Literacy Hub Sdn Bhd) Malaysia

    **Job description**: · We are looking for inspiring, caring and reliable individual who are passionate about working with children I Can Read headquartered is in Singapore and is the leading English Enrichment brand for children in the region. We have had over 300,000 success sto ...

  • Monroe Consulting Group

    Operation Manager

    5 days ago


    Monroe Consulting Group Malaysia

    **Operation Manager**: · - **Sector**: Monroe Consumer · - **Contact**: Avinash Kumar · - **Client**: Monroe Consulting Group · - **Location**: Malaysia · - **Salary**: Negotiable · - **Expiry Date**: 14 July 2024 · - **Job Ref**: BBBH440318_ · Executive recruitment company Monr ...

  • HEYDAY MANAGEMENT SOLUTION SDN BHD

    Operation Manager

    1 day ago


    HEYDAY MANAGEMENT SOLUTION SDN BHD Malaysia

    Maintaining a positive, empathetic, and professional attitude towards tenant, vendor, sales agent and owner at all times. · - Attracting new tenants through advertising, property viewings, and encouraging referrals. · - Attracting new tenants through advertising, property viewing ...


  • Lazada Malaysia

    Location: · **Malaysia** · - Department: Technology- Location: Malaysia- Team and Role Introduction: · - Corporate IT Manager role is critical in overseeing and coordinating the activities of the IT department to ensure the efficient functioning of technology systems and infrastr ...


  • foodpanda Malaysia

    **Company Description** · "To be the most loved everyday food and groceries destination" - that's our mission at foodpanda (small 'f'). · foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we ...


  • Ambition Malaysia

    **Job details**: · Posted 22 March 2024 · SalaryRM7000 - RM10000 per month · LocationMalaysia · Job type Permanent · DisciplineSupply Chain & Procurement · Reference271350_ · Our client is one of the leading companies when it comes to the logistics industry. Due to expansion pla ...


  • Lazada Malaysia

    Location: · **Malaysia** · - Department: Supply Chain & Logistics- Location: Malaysia- Team and Role Introduction: · - A challenging opportunity to work in one of the most exciting and fastest growing markets in South East Asia. Cross Border logistics is poised to be the enabler ...


  • Reckitt Malaysia

    Want to put people at the heart of the operation? As Assistant Manager-HR Operations-Reward & Benefits at Reckitt, you'll have the freedom to take our HR services, and your career, to the next level. · **Assistant Manager-HR Operations-Reward & Benefits** · **,** · **Competitive ...


  • GRADUAN Malaysia

    Company · RHB BANKING GROUP · - location · - Get Direction- Deadline · 21 Dec 2023, 12:00 AM · Job Scope · **Prepare full sets of quarterly/ semi-annual/ annual unitholders' reports, including the notes to accounts and supporting schedule.** · **Prepare all monthly regulatory rep ...

  • Shopee

    Operations Manager

    5 days ago


    Shopee Malaysia Full time

    Job Description: · Manage and oversee the daily operations of the logistics department. · Develop and implement policies and procedures to ensure that all operations are carried out efficiently and safely. · Collaborate with other departments to ensure that all processes are inte ...

  • LINKS SURVEY (M) SDN BHD

    Operations Manager

    2 weeks ago


    LINKS SURVEY (M) SDN BHD Malaysia Full time

    Operations Manager ( Based in Pasir Gudang, Johor) · Experiences & Responsibilities · Carrying out all marine technical and vessel surveys, P & I club surveys, Palm oil surveys, Oil & Gas, General cargo and Dry Bulk Cargo etc. · Marine Cargo claims Survey, · Over seeing junior su ...

  • Persolkelly

    Operation Manager

    5 days ago


    Persolkelly Malaysia Full time

    Responsibilities: · To establish production planning and control system to meet shipment and quality target. · To initiate and implement productivity and quality improvement and cost reduction program. · To provide all production support for new product and project start up. · To ...

  • Monroe Consulting Group

    Operation Manager

    1 day ago


    Monroe Consulting Group Malaysia

    Executive recruitment company Monroe Consulting Group is recruiting on behalf world-leading consumer product and chemical manufacturer. They're in search of dynamic leaders to join their force as a Operations Manager. · The winning candidate will have responsibility for the day t ...


  • Direct Search Asia Pte Ltd Malaysia Full time

    Job Detail · Job Reference M10316 · Job Description · Direct Search Global is working directly with a Maritime company to fill the role of Manager, Operations Management Systems in their Malaysia office. · Job Responsibilities: · Oversee, assess, and enhance the Asset Management ...


  • Direct Search Asia Pte Ltd Malaysia Full time

    Job Detail · Job Reference M10146 · Job Description · Direct Search Global is working directly with a Maritime company to fill the role of Manager, Operations Management Systems in their Malaysia office. · Job Responsibilities: · Oversee, assess, and enhance the Asset Management ...


  • Direct Search Asia Pte Ltd Malaysia Full time

    Job Detail · Job Reference M10203 · Job Description · Direct Search Global is working directly with a Maritime company to fill the role of Manager, Operations Management Systems in their Malaysia office. · Job Responsibilities: · Oversee, assess, and enhance the Asset Management ...


  • SGS (Malaysia) Sdn Bhd Malaysia Full time

    Job Description · Ensure effective implementation and maintenance of MS ISO/IEC 17025:2017,SAMM Policy as well as Natural Resources Group Quality Systems in all laboratories. · . Support his/her manager in handling daily operational and provide technical and management supervisio ...


  • Rural Community Insurance Agency Inc Malaysia Full time

    Job Summary · Leads and completes the elicitation of business requirements and their translation into solution requirements to ensure their implementation throughout the project life cycle. This role will generally involve the co-ordination of work of other Business Analysts to d ...


  • APAC Michael Page Malaysia Full time

    The Operational Risk Department - is a centralized 2nd Line of Defense group responsible to provide Operational Risk and Control oversight and related support across segments and geographies leveraging consistent set of tools, practices, procedures, and subject matter expertise. ...


  • global blue Malaysia Full time

    IT Security Operations Manager page is loaded · IT Security Operations Manager · Apply locations Malaysia - Kuala Lumpur time type Full time posted on Posted 13 Days Ago job requisition id JR Main duties and responsibilities · Support the internal stakeholders in delivering s ...