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Subang Jaya

    Retail Associate - Petaling Jaya, Malaysia - adidas

    adidas
    adidas Petaling Jaya, Malaysia

    22 hours ago

    Default job background
    Full time
    Description

    PURPOSE & IMPACT ON ORGANIZATION:

    • Contribute to meeting or exceeding store sales and profit targets by:
    • Passionately inspiring consumer loyalty to the Brand
    • Effectively serving and selling to customers
    • Diligently executing store operations

    KEY RESPONSIBILITIES:

    • Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them
    • Execute the Brand Customer Service standards to meet or exceed customers' expectations
    • Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
    • Use Seasonal Brand and product knowledge effectively during sales interactions
    • Communicate product features and benefits and unique selling points clearly to address customers' needs and strengthen their connection to the Brand
    • Adhere to all established policies and procedures
    • Execute and maintain established Visual Merchandising and In-Store Communication standards
    • Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store's entire product offer is represented on the sales floor
    • Complete cash register transactions quickly and accurately
    • Minimize loss in both, the stockroom and the sales floor
    • Perform all store operations in a safe, effective and efficient manner
    • Collaborate productively and respectfully with team members
    • Complete all applicable training programs and effectively apply the learning on the job
    • Seek coaching and learning opportunities to continually improve your performance

    KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

    1. Retail Professional Competencies

    MINIMUM QUALIFICATIONS:

    1. Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment
    2. Basic numeracy, literacy and verbal communication skills
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