Develops and execution of strategies and business plans to build Sales acquisition and Portfolio Revenue with stakeholders.
Identifies key revenue, cost saving, retention and fee income strategies and execution of plan
Analyse & Identifies new opportunity and implements marketing & pricing campaign / strategies to enhance business performance, and improve customer retention & experiences
Work closely with all stakeholders to drive and implement business strategies and ensure targets are achieved.
Keep abreast, review & implement pricing strategies and opportunities to ensure the offer is competitive
Product updates and preparation of marketing materials
Undertake new product development, new markets and work with stakeholder to obtain necessary approval
Ensure effective support and communication strategy in relation to Auto Finance product operational queries, sales support and product training
To identify any process gap and perform system/process enhancement and re-engineering.
Undertake and management of system project related to Auto finance product/business
Analyse and consolidate monthly management reports on the performance of Auto Finance business
Work closely with stakeholders to obtain insights, enrich and improve customer segmentation and portfolio
Monitor, review pricing packages and empowerment matrices to ensure they are effective and competitive. Ensure pricing packages are properly maintained in all systems
Key liaison party with Group Risk, Credit Team and Sales and having oversight over credit/risk related matters
To perform analysis and implement rectification/ remedial to reduce customer complaint and improve customer experience and improve processes
Ensures compliance with internal and external regulatory requirements
Any other responsibilities / task as assigned by management from time to time
