Jobs

    Customer Service Senior Executive - Malaysia - Berjaya Corporation Berhad

    Berjaya Corporation Berhad
    Berjaya Corporation Berhad Malaysia

    4 weeks ago

    Default job background
    Full time
    Description

    Job Responsibilities

    • To assist the purchaser for key collection and joint inspection of unit.
    • To communicate with the site's contractors on handling defects in the unit.
    • To ensure all defects rectification work is completed within the stipulated time frame.
    • To handover the keys to the purchaser upon rectification of defects in the unit.
    • To provide excellent customer service by assisting purchasers and liaison with the relevant parties to enhance service performance.
    • To attend to residents' complaints and queries and provide assistance when needed.
    • To ensure that all related documents are recorded properly and kept up to date.

    Requirement

    • Candidate must possess at least a Diploma/Degree/Professional Certificate in a related field.
    • Prior working experience in Customer Service (Property) is not a must but would be an added advantage.
    • Excellent verbal and written English, Mandarin and Bahasa Melayu.
    • A well-mannered individual that can deal with purchasers and contractors politely and respectfully.
    • Excellent customer service skills to maintain high customer satisfaction.
    • Proactive individual that can work efficiently to meet tight deadlines.


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