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    Engineer Information Technology - Malaysia - Infineon Technologies (Malaysia) Sdn Bhd

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    Full time
    Description

    Job Description

    In your new role you will:
    • Provide Level 3 technical support to troubleshoot and resolve hardware, software, and configuration issues on network infrastructure.
    • Handle Incident Management and Change Management.
    • Perform preventive maintenance and performance tuning in the networkinfrastructure.
    • Perform network logging and system health check.
    • Liaise with application groups on various projects and other system support requirements.
    • Responsible for documentation and reporting.
    • Provide global on-call support.

    Your Profile

    You are best equipped for this task if you have:
    • Bachelor's Degree in Information Technology / Computer Science or any equivalent course.
    • Minimum 1-2 years of network experience preferred.
    • Competency in the area of basic device setup based on templates or guidance.
    • Basic understanding of TCP/IP protocols and networking technologies.
    • Basichardware, software, and configure troubleshooting of network equipment including a basicunderstanding of network protocols.
    • Ability to read, write, and speak English fluently, including technicalconcepts and technology.
    Note: 1-year renewable contract under 3rd party payroll partner and entitled to benefits according to the partner company.


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