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Content Moderator

    Content Moderator - Balik Pulau, Malaysia - Teleperformance

    Teleperformance
    Teleperformance Balik Pulau, Malaysia

    Found in: Talent MY C2 - 1 day ago

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    Description

    Overview

  • Provide timely support to customers through available communication channels (email and chat)
  • Identify and escalate priority issues through proper channels when necessary
  • Follow up with customers to ensure their technical issues are resolved
  • Work with other team members in identifying better ways in providing better customer support
  • Meet all key performance indicators set by the company and client
  • Adhere to the policies set by the company and client

    • Qualifications

  • Language proficiency in English is mandatory, especially writing
  • Must be native speaker of Japanese language
  • Prior experience in BPO would be an added advantage
  • Fast learner and independent
  • Organizational and time management abilities

    • Responsibilities

    Provide timely support to customers through available communication channels (email and chat)

  • Teleperformance

    Content Moderator

    Found in: Talent MY C2 - 1 day ago

    Teleperformance Balik Pulau, Malaysia

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  • Teleperformance

    Content Moderator

    Found in: Talent MY C2 - 1 day ago

    Teleperformance Balik Pulau, Malaysia

    Overview · E-commerce Content Moderation Specialist Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users but also sellers and creators. We value user satisfaction and work on policies, rule ...

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