Customer service executive jobs in Malaysia

岗位职责 · 一、客户服务类 · 通过电话、WhatsApp、现场接待等渠道接待客户咨询。 · 解答客户关于产品、维修流程、价格及售后政策的问题。 · 及时跟进客户维修进度并提供更新。 · 处理客户投诉与反馈,确保问题得到妥善解决。 · 二、业务操作类 · 负责维修单的开单、录入及资料整理。 · 协助安排维修取机、交机及物流协调。 · 确保系统资料与客户信息准确完整。 · 三、协调沟通类 · 与维修技术员及仓库保持沟通,跟进维修状态。 · 协助内部部门完成相关售后流程。 · 四、服务质量类 · 维护良好的客户关系,提升客户满意度。 · 按公司SOP执行服 ...

+我们是一家专注于Web3领域的公司,正在招募大客户客服运营人员协助平台日常用户管理与客户支持工作. · +实时对接社区运营、数据查询、系统问题、推广问题; · 跟进会议补贴申请与反馈; · ...

在申请工作之前,请从本页右上角的选项中选择您的语言偏好。 · 在《财富》世界 500 强组织探索您的下一个机会。 设想创新的可能性,体验我们有益的文化,并与才华横溢的团队合作,帮助您每天变得更好。 我们知道要引领 UPS 走向美好的明天,我们需要具有技能且激情满满的人才。 如果您具备领导自己或团队的素质和动力,那么我们会提供职位供您培养自己的技能并将您提升到一个新的水平。 · 职务描述: · 该职位提供客户服务、意见、调查案例、现场电话以及监控解决客户案例的过程。 他/她记录传入的有关客户问题的信息,并在结案之前调查所有证据。 · 员工类型: · 永久 ...

About KKday · KKday is accelerating the world's transition to the brand new travel experience. · As the largest travel-experience platform in Asia, KKday is committed to integrating a one-stop platform to meet all travelers' needs. KKday has curated more than 300K unique experien ...

We are seeking enthusiastic and customer-oriented individuals to join our team as Customer Service Executives. Fresh graduates with strong communication skills are encouraged to apply. · Handle inbound customer calls chats and email related to mobile services · Assist customers w ...

We are looking for a Mandarin-speaking Customer Service Executive to support our growing local and international member base. · Handle patient enquiries (phone, WhatsApp) · Assist with appointments, health screenings · ...

+ The Customer Operations Executive is responsible for delivering a seamless support and service experience to customers and business partners.+ This role focuses on handling customer queries, resolving issues efficiently, coordinating with internal teams, and ensuring operationa ...

This role involves supporting customers by addressing their inquiries and resolving concerns promptly. Ensure high customer satisfaction through professional interactions and strong relationships. Collaborate with team members to improve service processes. · Strong interpersonal ...

We are seeking a Customer Service Executive on a contract basis to coordinate international air and ocean shipments across three branches. · ...

This role involves providing customer support in a professional manner, ensuring customer satisfaction while maintaining effective communication with clients. Key responsibilities include handling inquiries, resolving concerns and complaints efficiently. · (Provide accurate timel ...

Company Description · Daythree is an award-winning business process management company specializing in delivering exceptional customer experiences. With expertise in Customer Experience Lifecycle Management, Daythree stands out by leveraging insights and driving innovation. The c ...

To provide customer service for SG customer service department as Operations shared services of all enquiries and service request to meet service level agreement and productions targets set. · ...

We're hiring a high-performing Customer Service Executive who understands the pace and pressure of TikTok Shop, Shopee, and social media commerce. This role is for someone who can protect brand reputation, respond fast, and manage multiple platforms confidently. · Manage customer ...

About 51Talk is a global leader in online English education committed to providing high-quality affordable and engaging English learning experiences. · We are rapidly growing in Southeast Asia looking for passionate individuals to join our team in Kuala Lumpur.Respond to inquirie ...

This role offers excellent career growth opportunities and comprehensive training to help you succeed in a fast-paced service environment. · Process client requests and solve issues via inbound phone call by navigating multiple programs while paying attention to accuracy and deta ...

This is a full-time role for a Customer Service Executive located in Petaling Jaya. The Customer Service Executive will handle day-to-day tasks such as managing customer inquiries and providing support throughout the project life cycle. · The responsibilities include communicatin ...

We are looking for a Customer Service Executive to support our logistics and cross‑border operations. · ...

We are looking for enthusiastic individuals to join our team as a Customer Service Executive to handle inbound enquiries. · We require an individual who is able to work rotational shifts including weekends and public holidays. ...

Join Gogoprint, the forefront runner of the online printing industry across Asia Pacific, and embrace a role that blends passion with purpose. · ...

Responsibilities: · Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. · To exceed customers expectation in terms of customer service & accurate information. · Work in a t ...