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Athirah Azizan

Athirah Azizan

Online Business Manager
Johor Bahru, Johor

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About Athirah Azizan:

I bring to the table a wealth of experience spanning several years across diverse industries, with a particular focus on the administrative sector. Complementing my substantial office experience, I possess robust competencies in communication, customer service, and administrative tasks.

Experience

Online Business Manager (F&B and Clothing) June 2020 – Nov 2023

Party Cupid | Johor, Malaysia

  • Crafting potent marketing strategies with quantifiable metrics for heightened impact.
  • Managing financial operations, ensuring seamless transactions, and maintainingprecise accounting records.
  • Orchestrating seamless communication via calls, emails, and live chats, enhancingsocial media interactions.
  • Executing administrative duties with precision, optimizing document managementsystems.
  • Efficiently organizing and safeguarding valuable inventory.
  • Streamlining data entry and product updates in our comprehensive recordsmanagement system.
  • Cultivating exemplary customer relations to bolster our business reputation.
  • Fostering robust collaborations with suppliers.
  • Coordinating with couriers to ensure swift and reliable deliveries.

Assistant Supervisor Jan 2017 – Apr 2020 Space Atelier Ptd Ltd | Singapore

  • Drive team performance through proactive leadership, optimizing workflow for peak productivity with clear metrics.
  • Execute procedural documentation and guideline development, fostering process excellence under supervision.
  • Enhance talent acquisition by meticulously screening applications, conducting initial candidate interviews under supervisor's direction.
  • Propel organizational progress by active participation in cutting-edge company training seminars.
  • Nurture talent by providing on-the-job training to new recruits post-supervisor-led induction.
  • Champion staff well-being, acting as a conduit for employee concerns, thereby uplifting company morale and engagement.

Admin Executive Aug 2015 – Dec 2016 Paladon System Sdn Bhd | Selangor, Malaysia

  • Spearheading daily office administration operations, ensuring efficiency and productivity through measurable metrics.
  • Collaborating closely with Paladon Systems UK and Italy offices, fostering seamless international synergy.
  • Overseeing the rigorous implementation and upkeep of Quality Management Systems, with a focus on impeccable document management.
  • Demonstrating exceptional computer proficiency as a core competency.
  • Skillfully conducting interviews for prospective administration candidates, gauging their suitability.
  • Leading comprehensive orientation programs for incoming staff, enhancing onboarding effectiveness.
  • Managing salary administration and leave entitlement calculations with precision.
  • Driving staff training, development, job description creation, assessments, andpromotions.
  • Diligently reviewing and promptly responding to correspondence.
  • Delivering top-notch secretarial and executive support to the management team.
  • Expertly operating a range of office equipment, including photocopiers, fax machines,switchboards, and computers.
  • Efficiently handling incoming and outgoing email communications.
  • Crafting professional letters and reports on behalf of the organization.
  • Effectively storing and retrieving data using advanced computer systems.
  • Skillfully preparing meeting agendas and programs, optimizing meeting efficiency.
  • Attending meetings, both in-office and external, and meticulously recording meetingminutes.
  • Proficiently coordinating business itineraries, travel arrangements, conferences,meetings, and social functions.
  • Maintaining budgetary and financial records with precision and transparency.
  • Streamlining office operations by sourcing and procuring essential office supplies.
  • Ensuring seamless, organized, and measurable office management, promotingefficiency and excellence.

Learning Administrator Jan 2014 – Jul 2015 Xerox Business Services Malaysia Sdn Bhd | Selangor, Malaysia

  • Drive end-to-end learning services and LMS upkeep with quantifiable impact.
  • Actively engage in essential team meetings.
  • Effortlessly load web content onto the LMS.
  • Craft dynamic learning experiences within the LMS.
  • Execute quality assurance on demand with precision.
  • Deliver comprehensive evaluation reports through the LMS.
  • Efficiently oversee expert interest procedures.
  • Streamline roster management, registrations, and replacements.
  • Expedite material orders seamlessly.
  • Mastermind precise logistic coordination.
  • Promptly furnish roster reports upon request.
  • Facilitate ad-hoc reporting requirements effectively.
  • Accomplish content management within the LMS adeptly.
  • Offer valuable backup support for team members.
  • Tackle additional tasks as dictated by evolving business demands.

Education

Master in Business Management | UNITAR International University
2022-2023

Relevant Project Paper: Factors Influencing Employees Intention To Leave Their Jobs in the Banking Industry: A Case Study in SME Bank Malaysia


Diploma in Accountancy | MARA Technologies University
2010–2014

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