Athirah Azizan

I bring to the table a wealth of experience spanning several years across diverse industries, with a particular focus on the administrative sector. Complementing my substantial office experience, I possess robust competencies in communication, customer service, and administrative tasks.

Online Business Manager (F&B and Clothing) June 2020 – Nov 2023

Party Cupid | Johor, Malaysia

• Crafting potent marketing strategies with quantifiable metrics for heightened impact.
• Managing financial operations, ensuring seamless transactions, and maintainingprecise accounting records.
• Orchestrating seamless communication via calls, emails, and live chats, enhancingsocial media interactions.
• Executing administrative duties with precision, optimizing document managementsystems.
• Efficiently organizing and safeguarding valuable inventory.
• Streamlining data entry and product updates in our comprehensive recordsmanagement system.
• Cultivating exemplary customer relations to bolster our business reputation.
• Fostering robust collaborations with suppliers.
• Coordinating with couriers to ensure swift and reliable deliveries.

Assistant Supervisor Jan 2017 – Apr 2020 Space Atelier Ptd Ltd | Singapore

• Drive team performance through proactive leadership, optimizing workflow for peak productivity with clear metrics.
• Execute procedural documentation and guideline development, fostering process excellence under supervision.
• Enhance talent acquisition by meticulously screening applications, conducting initial candidate interviews under supervisor's direction.
• Propel organizational progress by active participation in cutting-edge company training seminars.
• Nurture talent by providing on-the-job training to new recruits post-supervisor-led induction.
• Champion staff well-being, acting as a conduit for employee concerns, thereby uplifting company morale and engagement.

Admin Executive Aug 2015 – Dec 2016 Paladon System Sdn Bhd | Selangor, Malaysia

• Spearheading daily office administration operations, ensuring efficiency and productivity through measurable metrics.
• Collaborating closely with Paladon Systems UK and Italy offices, fostering seamless international synergy.
• Overseeing the rigorous implementation and upkeep of Quality Management Systems, with a focus on impeccable document management.
• Demonstrating exceptional computer proficiency as a core competency.
• Skillfully conducting interviews for prospective administration candidates, gauging their suitability.
• Leading comprehensive orientation programs for incoming staff, enhancing onboarding effectiveness.
• Managing salary administration and leave entitlement calculations with precision.
• Driving staff training, development, job description creation, assessments, andpromotions.
• Diligently reviewing and promptly responding to correspondence.
• Delivering top-notch secretarial and executive support to the management team.
• Expertly operating a range of office equipment, including photocopiers, fax machines,switchboards, and computers.
• Efficiently handling incoming and outgoing email communications.
• Crafting professional letters and reports on behalf of the organization.
• Effectively storing and retrieving data using advanced computer systems.
• Skillfully preparing meeting agendas and programs, optimizing meeting efficiency.
• Attending meetings, both in-office and external, and meticulously recording meetingminutes.
• Proficiently coordinating business itineraries, travel arrangements, conferences,meetings, and social functions.
• Maintaining budgetary and financial records with precision and transparency.
• Streamlining office operations by sourcing and procuring essential office supplies.
• Ensuring seamless, organized, and measurable office management, promotingefficiency and excellence.

Learning Administrator Jan 2014 – Jul 2015 Xerox Business Services Malaysia Sdn Bhd | Selangor, Malaysia

• Drive end-to-end learning services and LMS upkeep with quantifiable impact.
• Actively engage in essential team meetings.
• Effortlessly load web content onto the LMS.
• Craft dynamic learning experiences within the LMS.
• Execute quality assurance on demand with precision.
• Deliver comprehensive evaluation reports through the LMS.
• Efficiently oversee expert interest procedures.
• Streamline roster management, registrations, and replacements.
• Expedite material orders seamlessly.
• Mastermind precise logistic coordination.
• Promptly furnish roster reports upon request.
• Facilitate ad-hoc reporting requirements effectively.
• Accomplish content management within the LMS adeptly.
• Offer valuable backup support for team members.
• Tackle additional tasks as dictated by evolving business demands.

Master in Business Management | UNITAR International University
2022-2023

Relevant Project Paper: Factors Influencing Employees Intention To Leave Their Jobs in the Banking Industry: A Case Study in SME Bank Malaysia

Diploma in Accountancy | MARA Technologies University
2010–2014