farhana osman
Accounting / Finance
About farhana osman:
17 years working experience with an Airline company starting from guest service assistance in Airasia Berhad and promoted to Duty Executive in ground operation. In 2013, have been offered to join Batik Air Malaysia under accounts department as refund supervisor and recently promoted to Accounts Manager. Been experiencing handled for refunds, group booking, chartered flights and Cargo.
Experience
Maintains organized set of detailed records and files to document financial transactions.
Lead, mentor, and manage a high-performing refund and cargo team, fostering a collaborative and results-driven work environment.
Monitor accounts revenue consistency across all marketing channels.
Resolves complex accounting issues or assists other Authority personnel in resolving financial issues
Education
AIRASIA ACADEMY MALAYSA
Ground Handling Certificate Ticketing & Reservation Certificate
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Marcus Lim
Master of International Business Monash University
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