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Petaling Jaya
Kishore Kay

Kishore Kay

Lead - IT Governance

Technology / Internet

Petaling

Social

About Kishore Kay :

Seasoned IT Consultant with over 20+ years of experience driving technology, strategy, governance, and operational excellence within complex, multi-brand environments. Proven expertise in leading shared services functions across diverse industries—delivering scalable IT solutions, enhancing service delivery, and ensuring compliance with regulatory standards. Adept at aligning technology with business priorities, managing cross-functional teams, and executing transformation initiatives that improve efficiency, support digital innovation, and enable growth.

Experience

- Significant experience in IT Risk management framework, Assurance & Compliance
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Roll out IT Industry frameworks like ITIL, CMM, COBIT, GDPR
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Audit IT Security Management Standards like ISO27001 & InfoSec controls.
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Industry wide experience with ERPs like SAP, Oracle, Salesforce, Dynamics etc.
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Manage all aspects of Project - infrastructure, development & delivery. Training, delivery & documentation with teams (onshore & offshore).
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Strong Techno/Functional skills in ERP & data integration
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Expertise in Digital Customer Experience, Value Chain and process improvement.
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Demonstrated ability to navigate complex business challenges and deliver end-to-end technology and process solutions in rapidly evolving business landscapes.
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Digital transformation, Mobility integration, predictive analysis
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Guide & mentor multi-disciplinary teams for operational excellence, experienced in building & delivering high performance teams.
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Works proactively with support functions to improve SLA & customer experiences.
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Ability to drive automations, innovations and continuous improvement, build tangible IT roadmaps & strategy TOM.
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Proficient in cross-functional partnerships and tactical execution to drive alignment and operational success across stakeholders.
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IT /business transformation, solution design, information management, roll-out, integration, operations, and management
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Collaborates with process owners to identify and optimize system issues to enhance productivity.
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Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams and business stakeholders.

Education

MBA from University of Leicester - specialized in Project management for IT & Total Quality Management

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