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Mohd Shamsuri Shukor

Mohd Shamsuri Shukor

Training / Learning and Development Specialist

Education / Training

Shah Alam, Selangor
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About Mohd Shamsuri Shukor:

As a Training Specialist, I am highly skilled in designing,
developing, and delivering effective training programs
for organizations. With a strong background in
instructional design and adult learning principles, I am
able to create engaging and interactive learning
experiences that drive measurable business results.

Experience

Delivers new Hire and Continuing Education Training to all Sales, Service or
Technical Support agents
Facilitates training utilizing a variety of delivery methods, including
Instructor-led training, On-Line Facilitation and CBT – co-facilitation.
Administers and Analyzes Training Effectiveness Surveys (Level 1 Reaction
and Behavior Surveys)
Provides feedback to management regarding process improvements and
content gaps, provides feedback on changes required to methods or
procedures
Conduct and/or participates in formal walk-throughs of training materials
(Train-The-Trainer Sessions) and make revisions with course development,
as necessary.

Education

UiTM
Diploma in Computer Science
Completed in 2004

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