Nur Afiqah Shuib

Hi,

I am detail oriented executive with two years of customer service experience.

Successful at working towards organization and give resolutions to consumer to resolved their issues. Able to multitask effectively to ensure completing tasks before the deadlines.

Currently seeking a job position that offers opportunity to enhance and expand my skills and knowledge with full of commitment especially related to documents and records.

Resolution Executive

Managing inbound calls (accessing customer needs for any related Air Selangor products/ services i.e. account, billing, pipe leaking)

Managing outbound calls (i.e. dashboard, document validation, voicemail, resolution from region)

University of Institute MARA (UITM)

Bachelor of Business
Administration (Hons.) Retail
Management

Perak Matriculation College

Accounting