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Customer Service / Support
Kuala Lumpur
Shamin Insyirah Roslan

Shamin Insyirah Roslan

Content Moderator
Kuala Lumpur, Kuala Lumpur


About Shamin Insyirah Roslan:

I've worked in the BPO industry for roughly 2.5 years. Mostly as a content moderator. I'm good at adapting to a fast-paced industry and am familiar with the ever-changing policies and guidelines in the content moderation field in order to meet the client's guidelines. 


 I have 3 years of working experience as an English teacher and 2 years as a content moderator. 

As an educator, I was an English lecturer at an aviation college for 2 years and I've also done some freelance tutoring on the side. My tutoring focuses on IELTS and general English. 

As a content moderator, I worked with Concentrix for 1.5 years and Majorel for 5 months. My LOB included Trust and Safety as well E-Commerce. My time with Majorel was cut short due to retrenchment and I am currently seeking for a similar employment.


I graduated with a bachelor's degree in Education specializing in TESOL(Teaching English to Speakers of Other Languages) at Universiti Sains Malaysia(USM). My final cgpa is 3.53 and I did my teaching practical abroad in Indonesia for two months. 

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