- Responsible for the efficiency and profitable functioning of the Front Office which includes Duty Manager, Front Desk, Guest Recognition, Concierge, Club Floor, Telecommunication and MO Shop operations
- Maximize room revenue and occupancy by effectively maximizing yield and excel in room up-selling and all other revenue centres
- Clarify duties and responsibilities of Front Office personnel and ensure that work flow are in a logical and effective manner
- Ensure that LQE, MO Pillars, policies and procedures are properly understood and followed through among Front Office colleagues
- Prepare annual departmental operating budgets as well as capital expenditure and manpower budgets
- Control and analyze departmental costs to ensure performance is within budget on monthly profit and loss review
- Perform all aspects of personnel and training functions, including hiring, performance appraisals, counseling, coaching, disciplinary action, monitor performance, etc.
- Degree / Diploma in Hotel Management.
- Minimum 2 years in similar position.
- Work independently under minimum supervision.
- Analytical, meticulous and organised.
- Self motivated and a self starter.
- Must have the working rights in Malaysia.
- Watch us at:
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Office Manager
1 day ago
EBC Group Kuala Lumpur, MalaysiaManage day-to-day office operations, including maintaining office supplies, equipment, and facilities. · - Ensure a clean and organized working environment for all employees. · - Provide administrative support to executives and teams, including scheduling meetings, managing calen ...
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Office Manager
1 week ago
LEWIS Kuala Lumpur, Malaysia**About TEAM LEWIS** · We are a global marketing agency that has gone from start-up to multi-national in little over two decades. Our success is due to a combination of factors. Talented people delivering award-winning campaigns. Expanding client relationships into new markets or ...
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Office Manager
2 days ago
Mahira Travel & Tours Sdn Bhd Kuala Lumpur, MalaysiaAble to work under pressure · - Able to manage office and staffs · - Able to overcome matters regards to administration and client · - aged 30 to 35 · - Male · - matured, critical thinking · - possess driving license and own transport · - annual leave and compulsory 11 days publi ...
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Office Manager
2 days ago
K Production Sdn Bhd Kuala Lumpur, Malaysia1) Supports company operations by maintaining office system. · 2) Maintains office services by organizing office operations and procedures, controlling correspondence, designing filing systems, reviewing and approving supply requisitions. · 3) Manage COO or any Chief level schedu ...
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Office Manager
3 days ago
Mahira Travel & Tours Sdn Bhd Kuala Lumpur, MalaysiaAble to work under pressure · - Able to manage office and staffs · - Able to overcome matters regards to administration and client · - aged 30 to 40 · - Male · - matured, critical thinking · - possess driving license and own transport · - annual leave and compulsory 11 days publi ...
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Office Manager
3 days ago
Web-Enabled Workpaper Controls Sdn. Bhd. Kuala Lumpur, Malaysia**About us** · We are an affiliate firm of a PCAOB registered accounting firm of the United States and Canadian Public Accountability Board and a team of professionals and experts providing a spectrum of auditing, tax, and financial advisory services to growth-orientated corporat ...
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Office Manager
1 day ago
RF Staffing and Outsourcing Solutions Sdn. Bhd. Kuala Lumpur, Malaysia**Responsibilities**: · 1. Acts as the CEO's representative and point of contact with corporate departments, private sectors, and government entities. · 2. Oversee and delegate work to others in the administrative department. · 3. Assist CEO and top management in reviewing compan ...
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Front Office Manager
1 week ago
Marriott International, Inc Kuala Lumpur, Malaysia**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type* ...
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Front Office Manager
1 day ago
WYNDHAM GRAND BANGSAR KUALA LUMPUR Kuala Lumpur, Malaysia**Job Purpose** · This position is responsible for the supervision and management of the overall Front Office operations by ensuring that all sections of Front Office's service standards delivery are maintained in accordance to the Hotel's strategic plan and standard. · **Reporti ...
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Manager, Middle Office
2 days ago
Hong Leong Bank Kuala Lumpur, MalaysiaIf you are looking to excel and make a difference, take a closer look at us · The Global Markets Middle Office role is to provide support and independent control over the activities of the Trading and Sales Desk. Some key activities include: Managing day to day processing such as ...
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Change Management Officer
1 week ago
Aarorn Technologies Inc. Kuala Lumpur, Malaysia**Change Management Officer** · - Full Time · - Onsite · - Malaysian Only · As an organizational change management officer, you will be responsible for leading and supporting the successful implementation of change initiatives across the organization. You will work closely with s ...
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Front Office Manager
5 days ago
Novotel Kuala Lumpur City Centre Kuala Lumpur, Malaysia**Job Description**: · This position is responsible for the supervision and management of the overall Front Office operations by ensuring that all sections of Front Office's service standards delivery are maintained in accordance to the Hotel's strategic plan and standard ...
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Front Office Manager
1 day ago
Marriott International, Inc Kuala Lumpur, Malaysia**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type* ...
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Front Office Manager
1 week ago
Berjaya Tioman Resort Kuala Lumpur, Malaysia**BASIC FUNCTION**: · To assume the full responsibility of the Front Office Manager and co-ordinates the activities of the front desk, reservations, guest services, and telephone areas. · **Profile**_**:_ · - Must have minimum 3 years' experience as Front Office Manager or Assist ...
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Front Office Manager
1 day ago
Meliá Kuala Lumpur Kuala Lumpur, MalaysiaWe are looking for a Front office manager to manage our reception area. You will act as the 'face' of our company and ensure visitors receive a heartwarming welcome. You will also coordinate all front desk activities, including calls, reservations and guests services. · Ultimatel ...
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Travelodge City Centre Kuala Lumpur, MalaysiaOverseeing the overall operation of the hotel through managing cost, maintaining guest satisfactions, brand standards, maximizing profits, developing and retaining employees · - Analyse, assist, troubleshoot and provide creative solutions to business and operational challenges · ...
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Project Management Office
1 week ago
Agensi Pekerjaan Ideal Reliance Sdn Bhd Kuala Lumpur, Malaysia**Our client** is a **Regional Delivery Centre (RDC)** that centralizes IT supply capabilities in the Asia Pacific region to deliver an exceptional customer experience. With the continuous business expansion, they are seeking a highly motivated and organized Project Coordinator t ...
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Lean Management Officer
3 hours ago
Flash Malaysia Express Sdn. Bhd. Kuala Lumpur, MalaysiaJob Responsibilities: - Contribute to implement strategy, policies, processes, and procedures to enhance operational performance. - Provide project management, analytical, and research skills. - Develop strong continuous improvement strategy with Management Team and stakeholders. ...
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Front Office Manager
1 week ago
Hotel Grand Continental Kuala Lumpur Kuala Lumpur, MalaysiaTo achieve a maximum occupancy and average rate at all times. · - To oversee day-to-day operations, ensuring a high standard of customer relations service within the front office. · - Ensure the front office operates with a sales attitude and is aware of room sales/ revenue targe ...
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Front Office Manager
3 days ago
Marriott International, Inc Kuala Lumpur, Malaysia**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N ...
assistant front office manager - Malaysia, Kuala Lumpur - Mandarin Oriental Hotel Group
Description
The Role of the Assistant Front Office ManagerTo assist the Front Office Manager in providing supervision, direction and leadership in the Front Office in accordance with the objectives, performance and quality standards established by the hotel.
Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.