Steven Arokiasamy

I possess extensive knowledge, qualities and strength in Software
Engineering and coding. I believe I would be an asset to your
organization as I am well organized, creative and a strong problem
solver with outstanding analytical and decision making skills.
I have excellent leadership skills in planning and achieving goals as
I am very active person in University and social life too. Have been
featured in Astro Smart Wheel program – Quarter finalist, Project
Manager at University Malaysia Pahang Indian Society, President
for Hockey club in Sekolah Menengah Karak and President of
Indian Polytechnic Society. Currently I am an active Committee
member and treasurer at my church – social and religion. I believe
this knowledge and skills of managing people and projects will be
an added skill.

Life Planner • AIA SDN BHD
MARCH 2023 - Present
Advise the client regarding retirement, savings & investment,
children education planning as well as hospital & medical planning
Prepare financial plan according to the client needs
Maintain good relationship with clients by providing high standards
of services
Communicate with existing clients for repeat business and
referrals
Liaise with customers on pre and post sales
Focus on customer-relationship

Application Development Associate • Accenture Technology SDN
BHD
JULY 2022 – FEB 2023
To develop and maintain software programs:
According to requirements and specifications.
Within established or defined quality and performance standards.
Within agreed upon delivery timelines.
Participate in consultation with Development Leads in estimating
effort for work assigned.
Participate in initiatives that improve processes and/or procedures
that contribute to performance effectiveness and efficiencies.
Communicate work progress and all (work related) pertinent
information in an accurate and timely manner to the Development
Leads.
Performing miscellaneous job-related duties as assigned.

Operation Engineer • Atos (M) Sdn Bhd (Internship)
January 2019 – July 2019
Monitor, execute and control all online and batch processing in
accordance to production schedules on the required computing
platforms
Gather and process all input files and transactions in accordance
to the laid-down procedures
Update all tickets, registers, logs and checklists accurately after
performing the necessary tasks and actions
Take and receive all customer and support calls in a professional
and courteous manner as well as providing relevant and authorized
information/status/updates within the scope
Log incident tickets and assign them to the correct support groups
for alerts/messages as and when the procedures and situations
require such actions, in a timely manner within the agreed
response time
provide Service line services during non-Service line hours
Monitor all internal hardware, software (tools) and environmental
equipment and escalate incidences of any failure to respective
team leaders
Review testing document as Application system Run
Manual (ASRM) , User acceptances test(UAT), Service Level
acceptance(SLA), Operation Level Acceptance(OLA).
Willingness to learn
Dedication
Respectfulness
Discipline
Attempting to please
everyone
Being too critical of self
Sensitive
Specialize in Control-M system
Creating and scheduling jobs in control-m
Build and manage job flows calendar requirement and scheduling
criteria
Passing parameter to control-m jobs, creating job dependencies
and alerts as per business requirement
Design in/out condition jobs and user confirmation job according
customer request
Review XML draft and design according customer requirement

Programmer • Noxel Asia Sdn Bhd
May 2015 – June 2015 (Received offer to further Degree in June
2015)
Write and review technical documents, including design,
development, and revision documents
Design, develop, and support front/backend systems for
Automation efforts
Perform software testing and review coding
Support & conduct improvement activities on existing automation
project
Eliminating defects and errors with product and software
development
Identifying quality issues and writing reports

IT Technician • ITC Computer Network & CCTV
Jan 2014 – June 2014 (Internship)
Install CCTV and troubleshooting the defect
Repair Computer hardware and troubleshooting defect
Troubleshoot computer software defect
Specialize in assemble and disassemble CPU and laptop
Install and repair door access magnet and trouble shoot all defect

Bachelor of Computer Science (Software Engineer) with
Honours, University Malaysia Pahang

Diploma In Programming (DIP) , Politeknik Ungku
Omar