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    Services Sales Renewal Executive - Malaysia, Kuala Lumpur - Logicalis

    Logicalis
    Logicalis Malaysia, Kuala Lumpur

    3 days ago

    Default job background
    Full time
    Description
    Job Description

    Why choose Logicalis

    As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer priorities such as revenue growth and business, operational efficiency, innovation, risk and compliance, data governance and sustainability.

    We strengthen our purpose: to design, support, and execute our customers' digital transformation by converging their vision with our technological expertise and knowledge of the industry. The brand refresh underpins both the evolution of Logicalis' positioning as well as our strategic vision for growth.

    Job Summary

    The Services Sales Specialist represents a key member within the Services Sales function in Logicalis. The Specialist works closely with the customer as a trusted consultant for the customer to align the right services with their business needs and growth. This ensures that the customer realizes the value and reaps the benefits of the services rendered.

    Job Responsibilities

    • Responsible to introduce company's portfolio of services to achieve a high mindshare in various customer vertical.
    • Regular Customer facetime/engagement to update services offering and gather information on customer pain points.
    • Proactively develops and nurtures solid relationships in key accounts as a basis for expanding services presence.
    • Understand customers business drivers and identify influencers and key stakeholders within a customer organization.
    • Conduct high impact sales presentations.
    • Prepare sales proposal & compliance
    • Generate Services Revenue & Profits for the company through means of assisting the sales to win services and support opportunities
    • Engage on Service Lifecycle methodology on assigned accounts, ensure timely services renewals, and needs enhancement based on the customer changing environment
    • Generate services cost and quote for the account reps based on the deadline given
    • Assist sales with services & support related queries
    • Track customer renewals & trends pertaining to services
    • Perform data analysis based on Services win/lose rates and Singapore market trends.
    • Interlock with the Account Team to maintain one constant approach

    Required Qualifications

    • Diploma or Higher in IT, Business or related field
    • Preferably 1-2 years experience in IT or inside sales function
    • Must be customer service oriented
    • Must be self-motivated, team player, and keen interest to learn
    • High Proficiency in Verbal & Written English Language
    • Proficiency in Microsoft Word, Excel & Power Point
    • Ability to effectively present information to customer and internal stakeholders when required
    • Cisco Product Knowledge is Preferred
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