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    Sales Strategy Manager - Kuala Lumpur, Malaysia - Randstad Malaysia

    Randstad Malaysia background
    Full time
    Description

    about the company
    This Business Consulting agency equips itself with a data-driven methodology, backed with insights from sales strategies and human psychology. The company develops tailored business marketing plans aimed for unparalleled growth. With numerous multi-million revenues generated for business owners through their online sales coaching, they stand ready to replicate that success continuously.

    Their HQ is in Singapore, and has recently expanded into Malaysia to supersede their growth.

    about the job
    This role is 100% remote - open for Malaysians only.

  • Develop and implement efficient sales processes and strategies.
  • Manage sales analytics to ensure accurate forecasting, pipeline management, sales strategy execution, and reporting.
  • Coordinate with the sales team to align sales strategies and operations with business goals.
  • Develop and deploy creative solutions in tracking the sales team's activities.
  • Provide detailed sales reports and insights to senior management, highlighting trends, growth opportunities, and challenges.
  • Train and support sales representatives and staff to enhance their product knowledge and sales skills.
  • Collaborate with other departments to ensure a cohesive approach to market expansion and client satisfaction.
  • Ensure that leads followed up has a proper resolution within 30 days of appointment.
  • Ensure that all calls have a resolution, maintaining high standards of customer service and operational efficiency.
  • Accurately manage transaction logs for finance to bill clients and for closers to receive their commissions accurately.
  • Manage the productivity of full-time closers, ensuring they remain productive during non-event periods.
  • Identify additional opportunities for revenue generation.
  • Develop strategies to minimize the gap between payments receivable.
  • Analyze the training needs of the sales team, identifying strengths and weaknesses to tailor training accordingly.
  • Set team goals and targets for each account to drive performance and accountability.
  • Develop detailed onboarding programs for new sales staff to ensure a smooth transition and rapid time to productivity.
  • Manage account managers to ensure that client relationships are maintained excellently and that events/campaigns are well-prepared in advance according to established protocols. about you
  • Proven experience in sales operations, preferably in a sales outsourcing or agency environment.
  • Strong understanding of sales process management, creative problem-solving, and data analysis.
  • Excellent communication and leadership skills.
  • Ability to work strategically and collaboratively across departments.
  • Ability to identify team member's strengths & weaknesses to motivate them accordingly.
  • High attention to detail and a focus on data-driven decision-making. how to apply
    If this role interests you, kindly submit your updated CV with relevant experiences and achievements. We appreciate all applications but only shortlisted candidates will be contacted.
    skills no additional skills required
    qualifications no additional qualifications required
    education Bachelor Degree


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