The A-CDM Ramp Display Support - Malaysia, Selangor, Sepang - ATG Avionix

ATG Avionix Malaysia, Selangor, Sepang

Found in: Foundit MY A2 - 6 days ago

Full time

Description

Job Type: Full-time

Salary: RM2, RM2,600.00 per month

Head count require: 3

Benefits:

Opportunities for promotion

Professional development

Shift allowance RM250 plus Overtime Pay

Schedule: Rotational shift 24/7

Supplemental pay types: Overtime pay

Ability to Relocate:

Sepang Airport KLIA1 : Relocate before starting work (Preferred)

Job Overview:

The A-CDM Ramp Display Support - First Level Support role - Entry level, is pivotal in providing immediate assistance and technical support for A-CDM ramp display systems. This position requires expertise in Oracle Cloud Infrastructure services (OCI), SQL databases, server administration, and network troubleshooting within the A-CDM framework. The successful candidate will play a crucial role in ensuring the continuous and reliable operation of A-CDM systems at the airport.

Key Responsibilities:

1. First Level Technical Support:

· Serve as the initial point of contact for technical issues related to A-CDM ramp display systems.

· Provide prompt and effective first-level support for Oracle Cloud Infrastructure services (OCI), SQL database, server, and network-related concerns.

2. Issue Identification and Resolution:

· Identify, troubleshoot, and resolve technical issues related to the application in Oracle Cloud Infrastructure services (OCI), SQL databases, servers, and network components within the A-CDM environment.

· Escalate complex issues to higher-level support or relevant teams when necessary.

3. Oracle Database Management:

· Monitor and manage Oracle Cloud Infrastructure services (OCI) supporting A-CDM systems.

· Perform routine maintenance tasks for SQL databases, including backups, updates, and optimization.

4. Server and Network Support:

· Administer server configurations and ensure their optimal performance.

· Troubleshoot and resolve network-related issues affecting A-CDM ramp display systems.

5. Collaboration with IT Teams:

· Work closely with IT teams and vendors to address technical challenges and implement solutions.

· Provide detailed information to assist higher-level support in resolving escalated issues.

6. Documentation:

· Maintain detailed documentation of common issues, resolutions, and troubleshooting procedures.

· Contribute to the knowledge base for future reference and training purposes.

Qualifications and Skills:

· Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.

· Basic knowledge of Oracle Cloud Infrastructure services (OCI), SQL databases, network protocols and Linux.

· Ability to analyse and troubleshoot technical issues effectively.

· Excellent communication skills in English and Bahasa Melayu (written and spoken) is a MUST and the ability to work collaboratively in a team environment.

· Self-motivated and able to work independently with minimal supervision.

· Willing to work on 24/7 rotational shifts and weekends.

· Fresh graduates are highly recommended.

MALAYSIAN CITIZEN ONLY

If you are interested in professional growth, development opportunities, and collaborative and supportive team culture, we invite you to apply for this exciting opportunity

Join our team and contribute to the success of our various projects with our outstanding clients while enhancing your skills in a challenging setting.

*Interested candidates please apply directly via LinkedIn or email your application to [HIDDEN TEXT] & [HIDDEN TEXT]

**Only shortlisted candidates will be notified.

Thank you and all the best

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