- Plan, implement and manage the development of all e-commerce strategies in alignment with company goals and objectives. Analyse industry trends (market, consumers and products), emerging technologies and best practices to continuously improve the online shopping experience.
- Manage e-commerce platform covering content, digital marketing campaign, website performance, security and compliance to optimise users' experience.
- Analyse competitive data provided from internal/ external platforms and recommend potential process improvements and cost-saving opportunities.
- Develop business relationships with e-Commerce key customers and partners/platforms to ensure strategic alignment and continuous customer satisfaction.
- Analyse sales statistics to identify insights to drive revenue and profitability. Assess effectiveness of all key metrics and monitor all e-commerce platform vendors' service level to ensure optimal quality of services to customers.
- Develop and communicate key priorities of the e-commerce business (Channel, Customer, business development, path-to-purchase funnel, new opportunity, etc) to team members, leadership team and cross-functional partners.
- Collaborate with cross functional team and external parties to ensure alignment with e-commerce strategy. This includes demand planning, warehousing, logistics, IT, sales support and marketing.
- Perform any other task or assignment as directed by the management from time to time.
- Degree in Business, Marketing, Communications or related field.
- 6 - 8 years of working experiences in e-commerce field.
- 2019- Human Resources Asia Recruitment Awards 2019, Best Onboarding Experience (Bronze)
- HR Asia Best Companies to Work for in Asia for 6 consecutive years
- HR Asia Most Caring Company Award for 4 consecutive years
- HR Asia Diversity, Equity & Inclusion Award (2023)
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Manager, E-Commerce - Malaysia - Malayan flour mills berhad
Description
Job Description
Plan, implement and manage the development of all e-commerce strategies in alignment with company goals and objectives. Analyse industry trend (market, consumers and products), emerging technologies and best practices to continuously improve the online shopping experience.
Responsibilities:
Qualifications
Additional Information
MFM is honored to receive the following awards:
