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    Sales Support Executive - Petaling Jaya, Malaysia, Selangor - BoardRoom Group

    BoardRoom Group
    BoardRoom Group Petaling Jaya, Malaysia, Selangor

    3 days ago

    Default job background
    Full time
    Description

    Responsibilities

    • Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their needs.
    • Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department.
    • Performing data entry duties in regards to metrics, sales figures and other key data (ie. Salesforce system).
    • Compiling daily lists of leads and delegating them to sales team associates.
    • Maintaining an accessible and organized filing system for sales and administrative professionals.
    • Handling all administrative duties for the sales department or team, including scheduling client conferences and meetings.
    • Providing assistance to management team members and executives as needed on data-related support.
    • Creating and processing sales in a timely manner.
    • Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports.
    • Recording sales trends and liaising with account managers to develop sales strategies.
    • Reporting any unusual activity to supervisors.
    • Expediting requests rush orders and altering sales orders and shipping information as required.

    Qualifications

    • Minimum high school diploma or equivalent.
    • Someone with exposure to customer service from an international B2B firm who is consultative and client centric.
    • Adept in both written and spoken in English.
    • An understanding of sales principles and sales cycles.
    • Experience using Salesforce as user and/or admin is preferable.
    • Experience in administration and high-volume contracts management.
    • The ability to multitask and quickly switch your focus.
    • Computer literacy, IT skills, and typing skills.
    • Fast learner and enthusiastic for picking up new skills.
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